{"id":2640,"date":"2026-04-07T12:33:30","date_gmt":"2026-04-07T10:33:30","guid":{"rendered":"https:\/\/192.168.11.112\/?page_id=2640"},"modified":"2026-04-11T22:09:04","modified_gmt":"2026-04-11T20:09:04","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.researchsoftware.com\/nl\/support\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>&nbsp;<\/p>\r\n<form role=\"search\" method=\"get\" action=\"https:\/\/www.researchsoftware.com\/nl\/\" style=\"margin-top:0;margin-bottom:0;margin-left:0;margin-right:0\" class=\"wp-block-search__button-outside wp-block-search__icon-button wp-block-search\" data-etm-original-action=\"https:\/\/www.researchsoftware.com\/nl\/\"    ><label class=\"wp-block-search__label screen-reader-text\" for=\"wp-block-search__input-1\"  style=\"font-size: 1.13rem\">Zoek<br><\/label><div class=\"wp-block-search__inside-wrapper\"  style=\"width: 75%\"><input class=\"wp-block-search__input has-border-color has-black-border-color\" id=\"wp-block-search__input-1\" placeholder=\"Search...\" value=\"\" type=\"search\" name=\"s\" required style=\"border-width: 1px;border-top-left-radius: 4px;border-top-right-radius: 4px;border-bottom-left-radius: 4px;border-bottom-right-radius: 4px;font-size: 1.13rem\"\/><button aria-label=\"Zoek\" class=\"wp-block-search__button has-text-color has-white-color has-background has-border-color has-black-border-color has-icon wp-element-button\" type=\"submit\"  style=\"border-width: 1px;border-top-left-radius: 4px;border-top-right-radius: 4px;border-bottom-left-radius: 4px;border-bottom-right-radius: 4px;background-color: #0b3a66;font-size: 1.13rem\"><svg class=\"search-icon\" viewbox=\"0 0 24 24\" width=\"24\" height=\"24\">\n\t\t\t\t\t<path d=\"M13 5c-3.3 0-6 2.7-6 6 0 1.4.5 2.7 1.3 3.7l-3.8 3.8 1.1 1.1 3.8-3.8c1 .8 2.3 1.3 3.7 1.3 3.3 0 6-2.7 6-6S16.3 5 13 5zm0 10.5c-2.5 0-4.5-2-4.5-4.5s2-4.5 4.5-4.5 4.5 2 4.5 4.5-2 4.5-4.5 4.5z\"><\/path>\n\t\t\t\t<\/svg><\/button><\/div><input type=\"hidden\" name=\"etm-form-language\" value=\"nl\"\/><\/form>\r\n\r\n<div\n\tclass=\"betterdocs-faq-wrapper layout-modern icon-after betterdocs-faq-layout-1 betterdocs-faq-megpr8t betterdocs-shortcode\">\n\t<h2 class=\"betterdocs-faq-layout-1 betterdocs-faq-megpr8t betterdocs-faq-section-title\">Frequently Asked Questions (FAQ)<\/h2>\n\t<div class=\"betterdocs-faq-inner-wrapper\">\n\t\t<div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">EndNote<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tKan de eigenaar van de gedeelde bibliotheek worden gewijzigd?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p class=\" translation-block\">Ja, er zijn verschillende manieren om de eigenaar van de bibliotheek te wijzigen. Een eigenaar (dat wil zeggen: een e-mailadres en wachtwoord voor toegang tot EndNote Web <a href=\"https:\/\/web.endnote.com\" target=\"_self\">https:\/\/web.endnote.com<\/ a> of de oudere EndNote Online <a href=\"https:\/\/www.myendnoteweb.com\" target=\"_self\">https:\/\/www.myendnoteweb.com<\/a>) kan de bibliotheek synchroniseren (Sync) met de EndNote Web- of Online-omgeving en\/of de bibliotheek delen met 1.000 andere EndNote Web\/Online-accounts.<\/p>\n<p>Doe als \u2018eigenaar\u2019 van een bibliotheek het volgende:<\/p>\n<ol>\n<li>Klik op het menu \u2018File &gt; Open Library\u2019<\/li>\n<li>Ga naar de juiste map waarin je bibliotheek zich bevindt<\/li>\n<li>Selecteer het .enl-bestand van de bibliotheek die u bezit (bijv. My EndNote Library.enl) en klik op \u2018Open\u2019.<\/li>\n<li>Nu gaan we een kopie van je bibliotheek opslaan en de \u2018eigendom\u2019 en de lijst met gedeelde gebruikers (e-mailadressen) verwijderen.<br \/>Klik op \u2018Bestand &gt; Kopie opslaan\u2019.<\/li>\n<\/ol>\n<p>Wanneer je dit vanuit de gedeelde EndNote-bibliotheek doet, behoudt de resulterende kopie (met EndNote 21 of 2025) de eigenschap \u2018Delen\u2019 niet meer.<br \/>Zet het .enl-bestand en de map .Data over naar een andere gebruiker. Je kunt ook deze \u2018kopie\u2019 van de bibliotheek openen en een archiefbestand (.enlx) maken dat zowel het .enl-bestand als de map .Data bevat, en het resulterende .enlx-bestand vervolgens versturen of overdragen aan je collega die het eigendom van de bibliotheek zal overnemen. Hierdoor zou een andere EndNote Web\/Online-gebruiker (e-mailadres) het eigendom moeten kunnen verkrijgen, deze bibliotheek met de EndNote Web\/Online-omgeving kunnen synchroniseren en de nieuwe eigenaar\/host ervan kunnen worden. Vanaf dat moment kan de nieuwe eigenaar de bibliotheek synchroniseren (Preferences &gt; Sync &gt; Enable Sync &gt; Sign up) en beginnen met het delen van de bibliotheek (File &gt; Share &gt; Voer een of meer e-mailadressen in).<\/p>\n<p>Een andere manier is om de gebruikersnaam (e-mailadres) van de EndNote Web\/Online-gebruiker te wijzigen (vervang na het inloggen op EndNote Web\/Online uw huidige gebruikersnaam (e-mailadres) door een andere gebruikersnaam (e-mailadres)).<\/p>\n<ol>\n<li>Log eerst hier in op je account: <a href=\"https:\/\/apps.clarivate.com\/account?app=endnote&amp;tab=email\">https:\/\/apps.clarivate.com\/account?app=endnote&amp;tab=email<\/a><\/li>\n<li>U wordt doorgestuurd naar de pagina \u2018Aanmelden bij uw account en beveiliging\u2019.<\/li>\n<li>Voer hier een geldig tweede e-mailadres in waarnaar een verificatiemail wordt verzonden.<\/li>\n<li>Nu zou het tweede e-mailadres het eigendom moeten kunnen overnemen.<\/li>\n<\/ol>\n<p>Tot slot, maar zeker niet onbelangrijk: gebruik een algemeen e-mailadres (bijvoorbeeld endnote1@org.gov of endnote2@org.com) en stuur de e-mails van dit account door naar het gebruikelijke e-mailadres van de \u2018huidige\u2019 of \u2018werkelijke\u2019 eigenaar van de bibliotheek. Als iemand de organisatie verlaat, stuur de e-mail dan door naar het e-mailadres van een andere gebruiker. De andere persoon kan dezelfde gebruikersnaam blijven gebruiken (bijvoorbeeld het e-mailadres endnote1@org.gov of endnote2@org.com).<\/p>\n<p><strong>Let op:<\/strong><br \/>Elke bibliotheek met een eigenaar, bijvoorbeeld een EndNote Online-gebruikersnaam (e-mailadres), kan door die gebruiker worden gesynchroniseerd met EndNote Web\/Online en kan daardoor worden gedeeld met 1.000 andere EndNote Web\/Online-gebruikers.<br \/>De eigenaar opent de bibliotheek via \u2018File &gt; Open Library\u2019. Alle gebruikers die toegang hebben tot de bibliotheek openen deze via \u2018File Open Shared Library &gt; Klik op de gebruikersnaam\/het e-mailadres van de persoon die de bibliotheek deelt &gt; Open the shared library\u2019.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tDelen van EndNote Libraries\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p class=\" translation-block\"><p>Er zijn verschillende manieren om een EndNote library (bibliotheek) of 'groups' te delen. Onderstaande procedure beschrijft verschillende manieren om EndNote een EndNote library te delen. Zie ook <a href=\"https:\/\/researchsoftware.com\/nl\/software\/bibliography\/endnote\/delen-van-libraries\" target=\"_blank\">EndNote - Delen van libraries<\/a>, of de gedetailleerde beschrijving van <a href=\"https:\/\/researchsoftware.com\/nl\/delen-van-endnote-libraries\" target=\"_blank\">'Klassieke' netwerk sharing<\/a> (<a href=\"https:\/\/researchsoftware.com\/faq\/endnote#nid-284\" target=\"_blank\">FAQ item 9<\/a>).<\/p><\/p>\n<p>Elk EndNote Library bestaat uit twee bestanden:&nbsp;&nbsp;<\/p>\n<ol>\n<li>Een .enl-bestand (b.v. MijnBibliotheek.enl)&nbsp;<\/li>\n<li>Een .Data-map (b.v. MijnBibliotheek.Data)&nbsp;<\/li>\n<\/ol>\n<p>De .Data-map bevat de (PDF-)bijlagen en de databasebestanden met de bijbehorende submappen.&nbsp;<\/p>\n<p class=\" translation-block\">Een ingepakte library wordt weergegeven als een .enlx-bestand. Dit is in feite een ingepakt zipbestand (bijv. Mylibrary.enlx, vergelijk .docx, .xlsx, .pptx). Het .enlx bestand is in feite een zip-bestand. Via 'File &gt; Compressed Library' kan een gecomprimeerde (compressed) library gecre\u00eberd worden. Optioneel kunnen de bijlagen ge\u00efncludeerd worden in de gecomprimeerde library. Het .enlx bestand is primair bedoeld als transport en backup middel (email, usb stick, backup).<\/p>\n<p class=\" translation-block\">Tegelijk met uw EndNote Desktop-licentie krijgt u het recht om een EndNote Online account aan te maken. Dit account bestaat uit uw e-mailadres en een (zelfgekozen) wachtwoord. Met dit EndNote Online account kunt u een van uw libraries (uw belangrijkste zogenaamde 'master' library) 'Syncen' &nbsp;naar de EndNote Online-omgeving of naar uw EndNote voor iPad. Zie ook de sectie 'Delen van libraries' hieronder.<\/p>\n<p><strong>Beste werkwijze voor het opzetten van uw EndNote Online account<\/strong>&nbsp;<\/p>\n<p>Hiermee wordt uw EndNote Desktop-licentie correct gekoppeld aan uw EndNote Online account.&nbsp;&nbsp;<\/p>\n<ol>\n<li class=\" translation-block\">Bepaal eerst welke library (van mogelijk multiple libraries) u tot uw zogenaamde 'master library' wilt maken en synchroniseren naar uw EndNote Online-omgeving of naar EndNote for iPad.<\/li>\n<li>Open uw 'master library' in EndNote 2025 desktop.&nbsp;<\/li>\n<li class=\" translation-block\">Cre\u00eber een 'compressed library backup via 'File &gt; Compressed library'. Hiermee maakt u een soort 'zip' bestand aan van uw EndNote library (de extensie van dit bestand is.enlx). Plaats dit .enlx bestand in een backupmap. Dit is uit voorzorg. Indien nodig kunt u uw library herstellen via dit .enlx bestand door dit bestand te openen met uw EndNote desktop.<\/li>\n<li>Om een EndNote Online account aan te maken;<br \/>\t&nbsp;<\/li>\n<\/ol>\n<ul>\n<li>Voor Windows:\n<p>\t\tGa naar 'Edit - Preferences - Sync'.&nbsp;<\/li>\n<li>Voor Mac:\n<p>\t\tGa naar 'EndNote 2025 menu - Preferences - Sync'.&nbsp;&nbsp;&nbsp;<\/li>\n<\/ul>\n<ol>\n<li>Klik 'Enable Sync'.&nbsp;<\/li>\n<li>Klik 'Sign up' &nbsp;en voer uw e-mailadres in en klik 'Submit'.&nbsp;<\/li>\n<li>Voer aanvullende informatie in en kies een wachtwoord.&nbsp;<\/li>\n<li>Plaats nog geen vink bij 'Automatically Sync' totdat u gewend en bekend bent met het 'Sync' gebeuren.&nbsp;<\/li>\n<\/ol>\n<p class=\" translation-block\">Voer uw eerste Sync handmatig uit via 'Library &gt; Sync'. Ga naar <a>https:\/\/www.myendnoteweb.com<\/a>&nbsp;of&nbsp;<a>https:\/\/web.endnote.com<\/a>&nbsp;en log in met uw EndNote Online account om de Online (synced) versie van uw library te bekijken.<\/p>\n<p class=\" translation-block\">Download en installeer uw EndNote for iPad-versie via de Apple App store en voer uw EndNote Online account gegevens in om uw library te syncen met uw iPad.<\/p>\n<p class=\" translation-block\">Als u ooit eerder een library heeft gesynchroniseerd, zal het systeem u een waarschuwing geven dat de library die u probeert te synchroniseren een andere is dan een eerder gesynchroniseerde library. Ga niet verder met het proces totdat u een behoorlijke backup van uw huidige 'master' library heeft gemaakt.<\/p>\n<p><strong>Er zijn vier opties om libraries te delen.<\/strong>&nbsp;<\/p>\n<p><strong>A. Delen van zogenaamde 'master' en voor 'Sync' ingestelde library met uw eigen apparaten (EndNote desktop, Online, iPad).\u00a0<\/strong><\/p>\n<p>\u00a0 \u00a0 \u00a0Zie hierboven.&nbsp;<\/p>\n<p><strong>B. Delen van zogenaamde 'master' en voor 'Sync' ingestelde library met 1000 andere collega onderzoekers.<\/strong>&nbsp;&nbsp;<\/p>\n<ol>\n<li class=\" translation-block\">Uw collegae moeten van tevoren een EndNote Online account aangemaakt hebben. Zie hierboven of via <a>https:\/\/www.myendnoteweb.com<\/a>&nbsp;of&nbsp;<a>https:\/\/web.endnote.com<\/a>.<\/li>\n<li class=\" translation-block\">Nadat u uw EndNote Online account heeft aangemaakt en uw 'master' library voor het synchroniseren heeft ingesteld en een keer heeft gesynchroniseerd (via 'Library &gt; Sync' bijvoorbeeld), dan kunt u deze specifieke library delen via 'File &gt; Share'.<\/li>\n<li>Voer het e-mailadres (EndNote Online account) van uw collega(e) in en klik 'Invite'.&nbsp;<\/li>\n<li>Uw collegae zullen een e-mailbericht ontvangen en dienen te bevestigen en eenmalig in te loggen met hun EndNote Online account.&nbsp;<\/li>\n<li class=\" translation-block\">Na het bevestigen en inloggen, kunnen uw collegae de 'gesharede' library openen via 'File &gt; Open Shared Library'. Zij zullen 'read-write' toegang hebben tot de gesharede library die u met hen heeft gedeeld.<\/li>\n<li>U kunt het delen voor een ieder weer ongedaan maken via hetzelfde 'File &gt; Share' scherm.&nbsp;<\/li>\n<li class=\" translation-block\">Op hun beurt kunnen uw collegae hun eigen 'master' library voor 'Sync' instellen en hun eigen library delen met andere collegae.<\/li>\n<\/ol>\n<p class=\" translation-block\">Een gedetailleerde beschrijving is te vinden <a>op onze webpagina<\/a>.<\/p>\n<p><strong>C. Een 'group' referenties delen met andere EndNote Online accounts.<\/strong>&nbsp;&nbsp;<\/p>\n<ol>\n<li class=\" translation-block\">Ga naar <a>https:\/\/www.myendnoteweb.com<\/a>&nbsp;of&nbsp;<a>https:\/\/web.endnote.com<\/a>.<\/li>\n<li>Log in.&nbsp;<\/li>\n<li>Ga naar 'Organize &gt; Manage my groups'.&nbsp;<\/li>\n<li>Zet een vink bij 'Share' vlak achter de 'Group' die u wenst te delen.&nbsp;<\/li>\n<li>Klik 'Manage sharing' en 'Start sharing this group'.&nbsp;<\/li>\n<li>Voer het e-mailadres (EndNote Online account) van uw collega(e) in.&nbsp;<\/li>\n<li>Kies naar wens 'Read only' of 'Read &amp; Write'.&nbsp;<\/li>\n<li>Klik 'Apply'.&nbsp;<\/li>\n<li>Uw collegae ontvangen een e-mailbericht en dienen te bevestigen en in te loggen.&nbsp;<\/li>\n<\/ol>\n<p>Let op! Bijlagen (Attachments) bij referenties zullen niet gedeeld worden met deze vorm van delen 'Group sharing via EndNote Online'.&nbsp;<\/p>\n<p class=\" translation-block\">Belangrijk: Als uw collegae een of meerdere groepen gedeeld hebben gekregen, moeten zij inloggen in de EndNote Online omgeving en de volgende items aanvinken:<\/p>\n<p>\u00a0'Organize &gt; Other's Groups':&nbsp;&nbsp;<\/p>\n<ol>\n<li>Show&nbsp;<\/li>\n<li>Use for Cite While You Write&nbsp;<\/li>\n<\/ol>\n<p><strong>D. Klassieke 'file' sharing via het netwerk via een gedeelde map.\u00a0<\/strong><\/p>\n<p class=\" translation-block\">Zie hiervoor <a>uitgebreide instructies op onze website en FAQ-pagina's<\/a>.<\/p>\n<p>&nbsp;<br \/>&#8220;<br \/>&nbsp;<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow to add EndNote 2025 and 21 Cite While You Write (CWYW) add-on in Google Docs via Marketplace\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>How to add EndNote 2025 and 21 Cite While You Write (CWYW) add-on in Google Docs via Marketplace:<\/p>\n<p>Open Google Docs<\/p>\n<ol>\n<li>Navigate to<\/li>\n<\/ol>\n<ul>\n<li>Extensions<\/li>\n<li>Add-ons<\/li>\n<li>Get add-ons<\/li>\n<\/ul>\n<ol>\n<li>Search for: \u2018EndNote\u2019 of \u2018cite while you write\u2019 (Extension is named\u00a0 \u2018EndNote Cite While You Write\u2122\u2019)<\/li>\n<li>Click on the EndNote tile to open<\/li>\n<li>Click Install<\/li>\n<li>Review Terms &amp; Conditions and privacy policy and click Continue to proceed.<\/li>\n<li>Sign into your Google account and allow \u2018EndNote Cite While You Write\u2122\u2019 access to your Google account.<\/li>\n<li>Create a new document and open EndNote Cite While You Write Extension. \u2018Open\u2019 link may take a moment to appear, this is a function of Google.<\/li>\n<\/ol>\n<p><strong>Note:<\/strong> Security alert emails will be sent to the email account associated with the Google account; these are standard to notify access was granted to EndNote\u2019s CWYW. Users may review activity and take action, if needed.<\/p>\n<p><strong>Important:<\/strong> For customers to log into CWYW in Google Docs, they must have an EndNote 2025 and 21 enabled EndNote Web account. To activate their web account in EndNote 2025 and 21, the user should go to \u2018EndNote 2025 and 21\/Edit &gt; Preferences &gt; Sync &gt; Enable Sync\u2019.<\/p>\n<p><\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tEndNote can\u2019t save a new\/edited Style, Filter or Connection\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>This problem occures when EndNote wants to save the new\/edited file to the standard folder.<br \/>\nA new location should be assigned manually.<\/p>\n<ul>\n<li>Start EndNote and click at the top on \u2018Edit\u2019 and then \u2018Preferences\u2026\u2019.<\/li>\n<li>At the left side, click on \u2018Folder Locations\u2019.<\/li>\n<\/ul>\n<p>The Styles, Filters and Connections folder can be find in the Documents\/EndNote folder of the user.<\/p>\n<p>If these folders don\u2019t exist, then you should create them manually.<br \/>\nThe new folders should look like the following:<\/p>\n<ul>\n<li>Documents\/EndNote\/Styles<\/li>\n<li>Documents\/EndNote\/Filters<\/li>\n<li>Documents\/EndNote\/Connections<\/li>\n<\/ul>\n<p>After creating these folders or if they already existed, continue with the following steps:<\/p>\n<ul>\n<li>Click on \u2018Select Folder\u2019.<\/li>\n<li>Browse to the created\/existing folder and assign it to the correct folder type (Styles, Filters or Connections).<\/li>\n<li>Click on \u2018Apply\u2019 and then \u2018OK\u2019.<\/li>\n<\/ul>\n<p>EndNote should now be able to save the new\/edited Style, Filter or Connection.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tCan we add an Output Style to EndNote Online or myendnoteweb\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Any user can add a new style to EndNote on the desktop by placing the new style in one of the EndNote styles folders (setup folderstyles or private folder, see Edit-Preferences-Folder Locations-Styles), but only an EndNote administrator for a site license can upload a new style to EndNote basic\/online using the administrator tools.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhen EndNote is installed, by default only the most \u2018popular\u2019 output styles are installed. How can I download all output styles?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>When EndNote is installed, by default only the most \u2018popular\u2019 output styles are installed.<\/p>\n<p>Journal Styles can be available on two places:<\/p>\n<ol>\n<li>Generic for all users the default (non editable location) is the installation folder and sub folder \u2018Styles\u2019 (e.g. for Windows: \u2018C:Program Files (x86)EndNoteStyles\u2019 and for Mac: \u2018Applications\/EndNote\/Styles\u2019).<\/li>\n<li>Customized (\u2018Save as\u2019), user specific files will be stored in the folder which is defined in the folder on Windows: \u2018Edit &gt; Preferences &gt; Folder Locations &gt; Styles\u2019 and on Mac: \u2018EndNote&gt; Preferences &gt; Folder Locations &gt; Styles\u2019.<\/li>\n<\/ol>\n<p><strong>To download other output styles, you can choose one of the following instructions:<\/strong><\/p>\n<ol>\n<li>You can download all output styles if you select \u2018Custom\u2019 option during EndNote installation.<\/li>\n<li>If you completed EndNote installation, \u2018Typical\u2019 option is selected and you want to download all output styles:<\/li>\n<\/ol>\n<p>Windows:<\/p>\n<ul>\n<li>Windows 8.x: Go to \u2018Control Panel&gt;Programs and Features\u2019. Select EndNote and choose \u2018Change\u2019. Select the \u2018Modify Option\u2019 and click \u2018Next\u2019.<\/li>\n<\/ul>\n<p>Windows 10: Go to \u2018Settings &gt; Apps &amp; Features\u2019 and select EndNote. Click \u2018Modify\u2019 and click \u2018Next\u2019.<\/p>\n<ul>\n<li>Place a check next to \u2018Additional Styles\u2019 and choose \u2018Will be installed on local hard drive\u2019. Click the plus sign to select only specific connections. Click \u2018Next\u2019.<\/li>\n<\/ul>\n<p>Mac OS:<\/p>\n<ul>\n<li>In EndNote, go to \u2018Menu\u2019 and choose \u2018Customizer\u2019.<\/li>\n<li>Place a check next to all of the \u2018Output Styles\u2019 you\u2019d like.<\/li>\n<li>Click \u201cNext\u201d twice and \u2018Done\u2019 to close the window.<\/li>\n<\/ul>\n<ol start=\"3\">\n<li>If you completed EndNote installation, \u2018Typical\u2019 option is selected and you want to download one of output styles:<\/li>\n<\/ol>\n<ul>\n<li>Run \u2018EndNote\u2019<\/li>\n<li>From the Edit menu, choose \u2018Output Styles\/Open Style Manager\u2026\u2019<\/li>\n<li>Click \u2018Get More on the Web\u2026\u2019 buton from \u2018EndNote Styles\u2019 window.<\/li>\n<li>For download one of output styles, you can use download links from the list below on this page.<\/li>\n<\/ul>\n<p>And then you can use these files after copy to<\/p>\n<ul>\n<li>Windows: \u2018C:Program FilesEndNoteStyles\u2019 folder<\/li>\n<li>Mac: \u2018ApplicationsEndNoteStyles\u2019 folder<\/li>\n<\/ul>\n<p>or<\/p>\n<ul>\n<li>Double-click the style file. It should open in EndNote.<\/li>\n<li>In EndNote, click \u201cFile Menu\u201d and choose \u2018Save as\u2019. Remove the word \u2018copy\u2019 and click \u2018Save\u2019.<\/li>\n<li>Click on \u2018File Menu\u2019 and choose \u2018Close Style\u2019.<\/li>\n<\/ul>\n<ol start=\"4\">\n<li>If you completed EndNote installation, \u2018Typical\u2019 option is selected and you want to download one of output styles:<\/li>\n<\/ol>\n<ul>\n<li>Go to<a href=\"http:\/\/endnote.com\/downloads\/styles\" target=\"_blank\" rel=\"noopener\">http:\/\/endnote.com\/downloads\/styles<\/a>web page.<\/li>\n<li>For download one of output styles, you can use download links from the list below on this page.<\/li>\n<\/ul>\n<p>And then you can use these files after copy to<\/p>\n<ul>\n<li>Windows: \u2018C:Program FilesEndNoteStyles\u2019 folder<\/li>\n<li>Mac: \u2018ApplicationsEndNoteStyles\u2019 folder.<\/li>\n<\/ul>\n<p>or<\/p>\n<ul>\n<li>Double-click the style file. It should open in EndNote.<\/li>\n<li>In EndNote, click \u201cFile Menu\u201d and choose \u2018Save as\u2019. Remove the word \u2018copy\u2019 and click \u2018Save\u2019.<\/li>\n<li>Click on \u201cFile Menu\u201d and choose \u2018Close Style\u2019.<\/li>\n<\/ul>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tEndNote and Big Sur and Apple M1 chip compatibility\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>The below will also work for systems running Apple Big Sur.<\/p>\n<p>Please note we are still testing compatibility with the Apple M1 chips. We will note any known issues and workarounds on this article as we continue our testing and work on permanent solutions.<\/p>\n<p>Some customers with M1 machines have reported an error message stating that MS Word can\u2019t load an add-in. The workaround for this is to set MS Word to open with Rosetta.<\/p>\n<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/researchsoftware.com\/sites\/researchsoftware.com\/files\/images\/faq\/inline_images\/M1chipcomp.png\" alt=\"EndNote M1 chip compability\" style=\"height:;width:\" \/><\/p>\n<ol>\n<li>Quit EndNote and MS Word.<\/li>\n<li>Open Finder and go to the Applications folder.<\/li>\n<li>Highlight the Microsoft Word app file by clicking on it once. Note: You do not need to launch MS Word, just highlight it.<\/li>\n<li>Go to the File menu at the top of your screen and choose Get Info.<\/li>\n<li>Under General, check the option for Open using Rosetta.\n<\/li>\n<\/ol>\n<p><img decoding=\"async\" src=\"https:\/\/researchsoftware.com\/sites\/researchsoftware.com\/files\/images\/faq\/inline_images\/M1Rosetta.png\" alt=\"EndNote M1 chip Rosetta\" style=\"height:;width:\" \/><\/p>\n<ol>\n<li>Open Microsoft Word to confirm the error message does not occur.<\/li>\n<\/ol>\n<p>If the following error still occurs with normal visible and available EndNote 20 CWYW and &#8216;Open Using Rosetta&#8217; check box is checked (in case of a M1 chip): This version of the EndNote application is not compatible with Cite While You Write. The copy of EndNote currently running is located at: &#8220;\/Applications\/EndNote 20\/EndNote 20.app<\/p>\n<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/researchsoftware.com\/sites\/researchsoftware.com\/files\/images\/faq\/inline_images\/notcomperror.png\" alt=\"EndNote version not compatible CWYW error\" style=\"height:;width:\" \/><\/p>\n<p>Please follow the Mac, <a href=\"https:\/\/researchsoftware.com\/endnote-windows-or-mac-cite-while-you-write-cwyw-tools-missing-or-disabled-ms-word#maccheck2\" target=\"_self\"><span>Check 2<\/span><\/a> troubleshooting items:<\/p>\n<p>Please contact us if you have difficulties with these steps, or run into any other issues running EndNote on M1 machines.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tSharing customized reference types between users\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p><strong>Please note: importing another reference type will replace your own reference type table and overwrite all changes.<\/strong><\/p>\n<p>To export the RefTypeTable.xml file:<\/p>\n<ol>\n<li>In EndNote, go to \u2018Edit\u2019<\/li>\n<li>Click on \u2018Preferences\u2019<\/li>\n<li>Select \u2018Reference Types\u2019<\/li>\n<li>Click on \u2018Export\u2019 and save the file<\/li>\n<li>Click on \u2018Apply\u2019 and\/or \u2018OK\u2019<\/li>\n<\/ol>\n<p>To import the RefTypeTable.xml file:<\/p>\n<ol>\n<li>In EndNote, go to \u2018Edit\u2019<\/li>\n<li>Click on \u2018Preferences\u2019<\/li>\n<li>Select \u2018Reference Types\u2019<\/li>\n<li>Click on \u2018Import\u2019 and browse to the RefTypeTable.xml file to open it<\/li>\n<li>Click on \u2018Apply\u2019 and\/or \u2018OK\u2019<\/li>\n<\/ol>\n<p><strong>Advanced method:<\/strong><\/p>\n<p>Copy the RefTypeTable.xml file from the following location:<\/p>\n<p>Windows XP or 2000:<\/p>\n<ol>\n<li>C:Documents and Settings%Username%Application DataEndNote<\/li>\n<li>Windows Vista or Windows 7 and Windows 8:<\/li>\n<li>C:Users%Username%AppDataRoamingEndNote<\/li>\n<li>Username in this case would be your computer login name.<\/li>\n<li>Place RefTypeTable.xml in the same folder on the other user\u2019s account.<\/li>\n<\/ol>\n<p>Macintosh OS X:<\/p>\n<ol>\n<li>Copy the RefTypeTable.xml file from the following location:<\/li>\n<li>Users:[your login name with the house icon]:Library:Application Support:EndNote<\/li>\n<li>Place\u00a0RefTypeTable.xml\u00a0in the same folder on the other user\u2019s account.<\/li>\n<\/ol>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow to move, change, reset or copy field content in EndNote\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>If you are looking for changing misspelled items in EndNote references there are several ways to change items. To change misspelled words you may find the menu item \u2018<strong>Library (older versions Edit) &gt; Find and Replace<\/strong>\u2018 very useful. This feature works similar to MS Words or any other applications <strong>\u2018Find and Replace\u2019 feature<\/strong>. Here you can select the target field where you would like to change misspelled words or carriage returns and insert anything in \u2018Find\u2019 and in \u2018Replace with\u2019 fields. By clicking \u2018Change\u2019 EndNote will look for the \u2018Find\u2019 item and replace it with the entered data in \u2018Replace with\u2019.<\/p>\n<p>For correcting <strong>Journal names (Synonyms abbreviated, long, custom)<\/strong>, <strong>Keywords <\/strong>en <strong>Author names<\/strong>, you will need to go to the \u2018Term Lists\u2019 via \u2018<strong>Library (older versions Tools) &gt; Open\/Define\/Link Term Lists<\/strong>\u2018.<\/p>\n<p>However, how would you move or clear the whole content of a certain field, e.g. Abstract. Or assuming you have entered some confidential data in some field and you would like to share the EndNote library with other third parties and would like to clear the or replace the content of a field\u2026 Then you will need \u2018<strong>Library (older versions Tools) &gt; Change\/Move\/Copy Fields\u2026<\/strong>\u2018<\/p>\n<p>Since this feature can be dangerous, please always backup your library file (.enl) and your folder (.Data) or make a compressed (.enlx) packed\/zipped) copy of the library by choosing \u2018File-Compressed library (.enlx)\u2026\u2019<\/p>\n<p>Go to \u2018<strong>Library (older versions Tools) &gt; Change\/Move\/Copy Fields\u2026<\/strong>\u2018 Now you will see two tabs: \u2018<strong>Change Fields<\/strong>\u2018 and \u2018<strong>Move\/Copy Fields<\/strong>\u2018.<\/p>\n<p>&#8216;Library (older versions Tools) &gt; Change\/Move\/Copy Fields\u2026 \u2013 Change Fields&#8217;<br \/>&#8216;Library (older versions Tools) &gt; Change\/Move\/Copy Fields\u2026 \u2013 Change Fields&#8217;<\/p>\n<p>The listed options speak for them self. To clear the entire field for instance, you may choose \u2018Clear field\u2019 from the \u2018Change Fields\u2019 tab and select the correct field right after \u2018In\u2019.<\/p>\n<p>Please be safe and make backups!<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tCan I transfer the references from the Word document whose EndNote library has been deleted to EndNote?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>To export references from a Word document to an EndNote library:<\/p>\n<ol>\n<li>Open the document in Word.<\/li>\n<li>From the Tools menu, go to the EndNote submenu, and then select Export Traveling Library. From the EndNote tab, select Export to EndNote, and then select Export Traveling Library.<\/li>\n<li>On the Export Traveling Library dialog, select either:<\/li>\n<\/ol>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li>An existing EndNote library:<br \/>Select a library from the drop-down list of available libraries, or click Browse to locate a library.<\/li>\n<li>A new EndNote library:<br \/>You will be prompted to name and save the new library.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>Note:\u00a0<\/strong>We recommend that you export to a new EndNote library, so you can review the records before adding them to an existing library.<\/p>\n<p>There is an alternate way to copy references from your Word document to an EndNote library. Open both your Word document and the EndNote library. Then, in EndNote, go to the Tools menu, then the Cite While You Write submenu, and select Import Traveling Library<\/p>\n<p>When you use the Export\/Import Traveling Library commands, the exported references are renumbered and do not retain their original reference numbers.<\/p>\n<p>The Traveling Library does not contain Notes, Abstracts, Figures, or Captions.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhen EndNote is installed, by default only the most \u2018popular\u2019 import filters are installed. How can I download all import filters?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>When EndNote is installed, by default only the most \u2018popular\u2019 import filters are installed.<\/p>\n<p>Import Filters can be available on two places:<\/p>\n<ol>\n<li>Generic for all users the default (non editable location) is the installation folder and sub folder \u2018Filters\u2019 (e.g. for Windows: \u2018C:Program Files (x86)EndNoteFilters\u2019 and for Mac: \u2018Applications\/EndNote\/Filters\u2019).<\/li>\n<li>Customized (\u2018Save as\u2019), user specific files will be stored in the folder which is defined in the folder on Windows: \u2018Edit &gt; Preferences &gt; Folder Locations &gt; Filters\u2019 and on Mac: \u2018EndNote&gt; Preferences &gt; Folder Locations &gt; Filters\u2019.<\/li>\n<\/ol>\n<p><strong>To download other import filters, you can choose one of the following instructions:<\/strong><\/p>\n<ol>\n<li>You can download all import filters if you select \u2018Custom\u2019 option during EndNote installation.<\/li>\n<li>If you completed EndNote installation, \u2018Typical\u2019 option is selected and you want to download all import filters:<\/li>\n<\/ol>\n<p>Windows:<\/p>\n<ul>\n<li>Windows 8.x: Go to \u2018Control Panel&gt;Programs and Features\u2019. Select EndNote and\u00a0choose \u2018Change\u2019. Select the \u2018Modify Option\u2019 and click \u2018Next\u2019.<\/li>\n<\/ul>\n<p>Windows 10: Go to \u2018Settings &gt; Apps &amp; Features\u2019 and select EndNote. Click \u2018Modify\u2019 and click \u2018Next\u2019.<\/p>\n<ul>\n<li>Place a check next to \u2018Additional Filters\u2019 and choose \u2018Will be installed on local hard drive\u2019. Click the plus sign to select only specific filters. Click \u2018Next\u2019.<\/li>\n<\/ul>\n<p>Mac OS:<\/p>\n<ul>\n<li>In EndNote, go to \u2018Menu\u2019 and choose \u2018Customizer\u2019.<\/li>\n<li>Place a check next to all of the \u2018Import Filters\u2019 you\u2019d like.<\/li>\n<\/ul>\n<p>Click \u201cNext\u201d twice and \u2018Done\u2019 to close the window.<\/p>\n<ol start=\"3\">\n<li>If you completed EndNote installation, \u2018Typical\u2019 option is selected and you want to download one of import filters:<\/li>\n<\/ol>\n<ul>\n<li>Run \u2018EndNote\u2019<\/li>\n<li>From the Edit menu, choose \u2018Import Filters\/Open Filters Manager\u2026\u2019<\/li>\n<li>Click \u2018Get More on the Web\u2026\u2019 buton from \u2018EndNote Import Filters\u2019 window.<\/li>\n<li>For download one of import filters, you can use download links from the list below on this page.<\/li>\n<\/ul>\n<p>And then you can use these files after copy to<\/p>\n<ul>\n<li>Windows: \u2018C:Program FilesEndNoteFilters\u2019 folder<\/li>\n<li>Mac: \u2018ApplicationsEndNoteFilters\u2019 folder.<\/li>\n<\/ul>\n<p>or<\/p>\n<ul>\n<li>Double-click the filter file to open in EndNote.<\/li>\n<li>In EndNote, click \u2018File Menu\u2019 and choose \u2018Save as\u2019. Remove the word \u2018copy\u2019 and click \u2018Save\u2019.<\/li>\n<li>Click on \u2018File Menu\u2019 and choose \u2018Close Filter\u2019.<\/li>\n<\/ul>\n<ol start=\"4\">\n<li>If you completed EndNote installation, \u2018Typical\u2019 option is selected and you want to download one of import filters:<\/li>\n<\/ol>\n<ul>\n<li>Go to <a href=\"http:\/\/endnote.com\/downloads\/import-filters\">http:\/\/endnote.com\/downloads\/import-filters<\/a> web page.<\/li>\n<li>For download one of import filters, you can use download links from the list below on this page.<\/li>\n<\/ul>\n<p>And then you can use these files after copy to<\/p>\n<ul>\n<li>Windows: \u2018C:Program FilesEndNoteFilters\u2019 folder<\/li>\n<li>Mac: \u2018ApplicationsEndNoteFilters\u2019 folder.<\/li>\n<\/ul>\n<p>or<\/p>\n<ul>\n<li>Double-click the filter file to open in EndNote.<\/li>\n<li>In EndNote, click \u2018File Menu\u2019 and choose \u2018Save as\u2019. Remove the word \u2018copy\u2019 and click \u2018Save\u2019.<\/li>\n<li>Click on \u201cFile Menu\u201d and choose \u2018Close Filter\u2019.<\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none\">\u00a0<\/li>\n<\/ul>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tEndNote: What happens when trial expires?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p class=\" translation-block\"><span style=\"font-size: 13px;font-family: Ubuntu,\">The<\/span> <a href=\"https:\/\/www.researchsoftware.com\/form\/demo-download\" target=\"_self\"><span style=\"background-color: transparent;font-size: 13px;font-family: Ubuntu,\">EndNote desktop trial<\/span><\/a> <span style=\"font-size: 13px;font-family: Ubuntu,\">will work as a fully functional program during the trial period. You will have 30 days after you first use the program to evaluate EndNote and all of its features. After those 30 days are up, the program will revert to a feature-restricted EndNote Viewer.<\/span><\/p>\n<p>After the program reverts to an EndNote Viewer, you will still be able to open EndNote libraries, search, sort, and print references. However, with<\/p>\n<p>the <strong>EndNote Viewer you cannot<\/strong>:<\/p>\n<ul>\n<li>Add or edit references in a library that has 10 or more references already in it.<\/li>\n<li>Format more than 10 citations in a paper.<\/li>\n<li>Retrieve more than 10 references from a remote database.<\/li>\n<li>Import more than 10 references.<\/li>\n<li>Export more than 10 references at one time.<\/li>\n<li>Sync with EndNote online.<\/li>\n<\/ul>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow can I complete the journal names in Term List?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Instructions to complete the Journal names:<\/p>\n<ol>\n<li>Start EndNote<\/li>\n<li>Go to \u2018Library\u2019 \u2013 \u2018Open Term Lists\u2019 \u2013 \u2018Journals term List\u2019 (EndNote 20 or later)<br \/>Go to \u2018Tools\u2019 \u2013 \u2018Open Term Lists\u2019 \u2013 \u2018Journals term List\u2019 (EndNote X9 or earlier)<\/li>\n<li>In the tab Lists, select \u2018Journals\u2019.<\/li>\n<li>Click on tab \u2018Terms\u2019.<\/li>\n<li>If you wish to do so, you can delete the current list of Journal names.<\/li>\n<li>Go back to the tab \u2018Lists\u2019.<\/li>\n<li>If not already selected, select \u2018Journals\u2019.<\/li>\n<li>Click on the button \u2018Import list\u2019.<\/li>\n<li>Go to the installation folder of EndNote<\/li>\n<li>Open the sub folder \u2018Terms lists\u2019\n<p>On, for instance, Windows 8, 10, 11 64-bit system this is standard:<br \/>C:Program Files (x86)EndNote 2025Terms Lists<\/p>\n<p>On, for instance, Windows 8, 10, 11 32-bit system this is standard:<br \/>C:Program FilesEndNote 2025Terms Lists<\/p>\n<\/li>\n<li>Select the list that you would like to import (f.i. Medical.txt). There is a list available per discipline.<\/li>\n<li>Click on the button \u2018Open\u2019.<\/li>\n<\/ol>\n<p>All Journals including the correct abbreviations will now be imported.<\/p>\n<p><strong>Verification:<\/strong><\/p>\n<ol>\n<li>Start EndNote<\/li>\n<li>Go to \u2018Library\u2019 \u2013 \u2018Open Term Lists\u2019 \u2013 \u2018Journals term List\u2019 (EndNote 20 or later)<br \/>Go to \u2018Tools\u2019 \u2013 \u2018Open Term Lists\u2019 \u2013 \u2018Journals term List\u2019 (EndNote X9 or earlier)<\/li>\n<li>In the tab Lists, select \u2018Journals\u2019.<\/li>\n<li>Click on the tab \u2018Terms\u2019.<\/li>\n<\/ol>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tGoogle Chrome, how to directly export references from an online source to EndNote\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>How to directly export references (.ciw, .enw, .ris files) from an online source\u00a0in Google Chrome to EndNote automatically:<\/p>\n<ol>\n<li>Start\u00a0Google Chrome.<\/li>\n<li>Download at least one exported file (e.g., some references export from Google Scholar, e.g. scholar.enw).<\/li>\n<li>Right mouse click on the file in the download bar and select \u201cAlways open files from this type\u201d.<\/li>\n<\/ol>\n<p><img decoding=\"async\" src=\"https:\/\/researchsoftware.com\/sites\/researchsoftware.com\/files\/images\/faq\/inline_images\/Google_Chrome_Direct_Export_to_EndNote.jpg\" alt=\"Google Chrome direct export and import to EndNote\" \/><\/p>\n<ol>\n<li>Now the settings are finalized in Google Chrome and the file will open automatically each time it is downloaded.<br \/>In some cases Windows can\u2019t open certain file types, since the extension isn\u2019t defined to an application.<br \/>To configure this, go via Windows Explorer to the folder you downloaded the reference export file.<\/li>\n<li>RIGHT mouse click one of the downloaded\/exported files (e.g. scholar.enw).<\/li>\n<li>Choose \u2018Open With\u2019 and \u201cChoose default program\u2026\u2019<\/li>\n<li>Choose \u2018Keep using EndNote 21\u2019 or if there is no application defined yet, choose \u2018More options\u2019 and \u201cLook for another app on this pc\u2019.<\/li>\n<li>Browse to the EndNote installation folder and select your EndNote 21 executable (.e.g, C:Program Files (x86)EndNote 2025EndNote.exe\u2019).<\/li>\n<li>Click \u2018Open\u2019.<\/li>\n<\/ol>\n<p>Now any file with the extension .enw (e.g., scholar.enw)\u00a0 will be automatically opened in EndNote and the references imported.<br \/>Repeat steps 5 through 9 for other files with extensions (e.g. .ris, .ciw).<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow can I update EndNote to the latest patches?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p><strong>Windows:<\/strong><\/p>\n<p>There are 2 different options to get the newest update:<\/p>\n<ol>\n<li>Start EndNote. A splash screen is shown where you can download and install the update.<\/li>\n<li>Start EndNote. Click on the tab above on \u2018Help\u2019 &gt; \u2018Check for Updates\u2019.<\/li>\n<\/ol>\n<p><strong>macOS:<\/strong><\/p>\n<p>There are 2 different options to get the newest update:<\/p>\n<ol>\n<li>Start EndNote. A splash screen is shown where you can download and install the update.<\/li>\n<li>Start EndNote. Click on the tab above on \u2018EndNote\u2019 &gt; \u2018Check for Updates\u2019.<\/li>\n<\/ol>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow can I (manually) backup my library?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Elk EndNote Library bestaat uit twee bestanden:<\/p>\n<ol>\n<li>Een .enl-bestand (b.v. MijnBibliotheek.enl)<\/li>\n<li>Een .Data-map (b.v. MijnBibliotheek.Data)<\/li>\n<\/ol>\n<p>De .Data-map bevat de (PDF-)bijlagen en de databasebestanden met de bijbehorende submappen.<\/p>\n<p>A compressed library consists of one .enlx file (e.g., MyLibrary.enlx, compare with .docx, .xlsx, .pptx). The .enlx file is in fact a zip-file.<\/p>\n<p>There are different ways to backup your library.<\/p>\n<p><strong>Backup via the EndNote application:<\/strong><\/p>\n<ol>\n<li>Create an \u2018EndNote backup\u2019 folder.<\/li>\n<li>Start EndNote and open your library.<\/li>\n<li>Choose \u2018File &gt; Compressed Library (.enlx)\u2026\u2019. \u2018Compressed Library (.enlx)\u2019 screen will be displayed.<\/li>\n<li>Depending on the criteria you select with the \u2018Create\u2019 option, you can compress the entire library, a group set, a group or\u00a0references that you have selected in your library\u00a0with or without file\u00a0attachments, and email your compressed library with the \u2018Create &amp; Email\u2019 option. Best is to backup the whole library including attachments (default).<\/li>\n<li>Click \u2018Next\u2019 button to backup the compressed your library.<\/li>\n<li>Save the .enlx file (compressed\/zipped EndNote library file, e.g. Mylibrary.enlx) to the \u2018EndNote backup\u2019 folder (step 1).<\/li>\n<\/ol>\n<p><strong>Restoring a Compressed Library File<\/strong><\/p>\n<ol>\n<li>Start EndNote and choose \u2018File &gt; Open library\u2019 and browse to the .enlx file and click \u2018Open\u2019.<\/li>\n<li>When the .enlx file is opened, EndNote will extract the .enl file and the .Data folder to the same folder where the. enlx file has been opened. Therefore, you might wnat to copy the .enlx file to a folder where you want the library file and folder to be extracted, before opening the .enlx file.<\/li>\n<\/ol>\n<p><strong>Manually backup your library:<\/strong><\/p>\n<ol>\n<li>Create an \u2018EndNote backup\u2019 folder.<\/li>\n<li>Browse via Windows Explorer or with Mac Finder to the folder where your library resides.<\/li>\n<li>Copy the .enl file and .Data folder (e.g. \u2018Mylibrary.enl\u2019 file and \u2018Mylibrary.Data\u2019 folder) to the \u2018EndNote backup\u2019 folder.<\/li>\n<li style=\"list-style-type: none\">\u00a0<\/li>\n<\/ol>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow can I import\/export or link a term list?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p><strong>To import or export a term list:<\/strong><\/p>\n<ol>\n<li>In EndNote, go to \u2018Tools\u2019<\/li>\n<li>Click on \u2018Define Term Lists\u2019<\/li>\n<li>Select the library and list you wish to import to or export from, e.g., Authors, Journals, Keywords or a custom list<\/li>\n<li>To import: click on \u2018Import List\u2019 and select the file you wish to import<\/li>\n<li>To export: click on \u2018Export List\u2019 and select the file you wish to export<\/li>\n<li>Click on \u2018Close\u2019<\/li>\n<\/ol>\n<p>The advantage of linking a term list to a certain field in a reference (type): While entering new data, the existing terms will appear while you type, allowing you to select a term, resulting in faster and error free input.<\/p>\n<p><strong>To link fields with term lists:<\/strong><\/p>\n<ol>\n<li>In EndNote, go to \u2018Tools\u2019<\/li>\n<li>Click on \u2018Link Term Lists\u2019<\/li>\n<li>Select the library you wish to edit<\/li>\n<li>You can now select\/link your term lists with the fields<\/li>\n<li>Click on \u2018OK\u2019 after you finished linking<\/li>\n<\/ol>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhen EndNote is installed, by default only the most \u2018popular\u2019 connection files are installed. How can I download all connection files?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>When EndNote is installed, by default only the most \u2018popular\u2019 connection files are installed.<\/p>\n<p>Connection Files can be available on two places:<\/p>\n<ol>\n<li>Generic for all users the default (non editable location) is the installation folder and sub folder \u2018Connections\u2019 (e.g. for Windows: \u2018C:Program Files (x86)\/EndNote\/Connections\u2019 and for Mac: \u2018Applications\/EndNote\/Connections\u2019).<\/li>\n<li>Customized (\u2018Save as\u2019), user specific files will be stored in the folder which is defined in the folder on Windows: \u2018Edit \/ Preferences \/ Folder Locations \/ Connections\u2019 and on Mac: \u2018EndNote\/ Preferences \/ Folder Locations \/ Connections\u2019.<\/li>\n<\/ol>\n<p><strong>To download other connection files, you can choose one of the following instructions:<\/strong><\/p>\n<ol>\n<li>You can download all connection files if you select \u2018Custom\u2019 option during EndNote installation.<\/li>\n<li>If you completed EndNote\u00a0installation, \u2018Typical\u2019 option is selected and you want to download all connection files:<\/li>\n<\/ol>\n<p>Windows:<\/p>\n<ul>\n<li>Windows 8.x: Go to \u2018Control Panel\/Programs and Features\u2019. Select EndNote and choose \u2018Change\u2019. Select the \u2018Modify Option\u2019 and click \u2018Next\u2019.<\/li>\n<\/ul>\n<p>Windows 10: Go to \u2018Settings \/ Apps &amp; Features\u2019 and select EndNote. Click \u2018Modify\u2019 and click \u2018Next\u2019.<\/p>\n<ul>\n<li>Place a check next to \u2018Additional Connections\u2019 and choose \u2018Will be installed on local hard drive\u2019. Click the plus sign to select only specific connections. Click \u2018Next\u2019.<\/li>\n<\/ul>\n<p>Mac OS:<\/p>\n<ul>\n<li>In EndNote, go to \u2018Menu\u2019 and choose \u2018Customizer\u2019.<\/li>\n<li>Place a check next to all of the \u2018Connections\u2019 you\u2019d like.<\/li>\n<\/ul>\n<p>Click \u2018Next\u2019 twice and \u2018Done\u2019 to close the window.<\/p>\n<ol start=\"3\">\n<li>If you completed EndNote installation, \u2018Typical\u2019 option is selected and you want to download one of connection files:<\/li>\n<\/ol>\n<ul>\n<li>Run \u2018EndNote\u2019<\/li>\n<li>From the Edit menu, choose \u2018Connection Files\/Open Connection Manager\u2026\u2019<\/li>\n<li>Click \u2018Get More on the Web\u2026\u2019 buton from \u2018EndNote Connection Files\u2019 window<\/li>\n<li>For download one of connection files, you can use download links from the list below on this page.<\/li>\n<\/ul>\n<p>And then you can use these files after copy to<\/p>\n<ul>\n<li>Windows: \u2018C:Program Files\/EndNote\/Connections\u2019 folder<\/li>\n<li>Mac:\u2019Applications\/EndNote\/Connections\u2019 folder.<\/li>\n<\/ul>\n<p>or<\/p>\n<ul>\n<li>Double-click the connections file to open in EndNote.<\/li>\n<li>In EndNote, click \u2018File Menu\u2019 and choose \u2018Save as\u2019. Remove the word \u2018copy\u2019 and click \u2018Save\u2019.<\/li>\n<li>Click on \u2018File Menu\u2019 and choose \u2018Close Connection\u2019.<\/li>\n<\/ul>\n<ol start=\"4\">\nIf you completed EndNote installation, \u2018Typical\u2019 option is selected and you want to download one of connection files:\n<\/ol>\n<ul>\n<li>Go to <a href=\"http:\/\/endnote.com\/downloads\/connections\" target=\"_blank\" rel=\"noopener\">http:\/\/endnote.com\/downloads\/connections<\/a> web page.<\/li>\n<li>For download one of connection files, you can use download links from the list below on this page.<\/li>\n<\/ul>\n<p>And then you can use these files after copy to<\/p>\n<ul>\n<li>Windows: \u2018C:Program Files\/EndNote\/Connections\u2019 folder<\/li>\n<li>Mac:\u2019Applications\/EndNote\/Connections\u2019 folder.<\/li>\n<\/ul>\n<p>or<\/p>\n<ul>\n<li>Double-click the connections file to open in EndNote.<\/li>\n<li>In EndNote, click \u2018File Menu\u2019 and choose \u2018Save as\u2019. Remove the word \u2018copy\u2019 and click \u2018Save\u2019.<\/li>\n<p>Click on \u2018File Menu\u2019 and choose \u2018Close Connection\u2019.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tI have ordered an EndNote upgrade edition in your web store. The setup asks for a serial number and a product key. What should I enter into the two fields asking for a serial number and a product key?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>A serial number looks like 5234567890 or 2234567890, starts with a 5 or 2 and is entirely numeric. A product key looks like 9NGHJ-Z7TRQ-UTR12-F9TQP-KL7MN and is 25-character alpha-numeric.<\/p>\n<p>New full product installation require a product key. However, for the setup of Upgrade editions a serial number of an older (previous) edition and a (new) product key will be necessary.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Administrative<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tI ordered software in your web shop, how can I download it?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>As soon as your order has been processed, you\u2019ll receive an e-mail with Order Details (please check the folder with Junk E-mail if you have not received it). In this e-mail you will find the download link for the software. Possibly this link is being blocked by your e-mail program, in that case follow these steps to download the software:<\/p>\n<p>Go to shop.researchsoftware.com (or click &#8216;Shop&#8217; at www.researchsoftware.com).<\/p>\n<p>Click &#8216;Login&#8217; (header, right top). You  will be redirected to our identity provider id.esdnow.com.<\/p>\n<p>When you have logged in, you will be sent back to the &#8216;My Account&#8217; shop environment (click on &#8216;My Account&#8217; if you are on another page in the shop).<\/p>\n<p>Now you get to see the details of your account, orders and downloads (My orders, My wishlist and Downloads &amp; licenses).<\/p>\n<p>Click the order number of your order to see the order details.<\/p>\n<p>Click &#8216;Downloads &amp; licenses&#8217; to see your license info and download link.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow long does it take to get the Refund?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Please allow us 3-5 business days for your refund to process. Refund amount will be automatically debited to the same form of payment (method) originally used for purchase.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Orders<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow do I cancel or change my order?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Unfortunately, because of the nature of the deliverables (immediate relase of licenses and downloads) it\u2019s not possible to make any changes to an order or cancel it once it has been placed. However, you could ask for a refund.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow to track my order?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>You will receive an email from us after you have placed the order.  We willl let you know when your order payment has been processed and send you an email with the license details and download information.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhat are my payment options?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>We accept all the popular payment methods such as Wero (European iDeal), Bancontact, Visa, MasterCard, American Express, Maestro, Paypal.<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Refund &amp; Exchange<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow long does it take to get the Refund?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Please allow us 3-5 business days for your refund to process. Refund amount will be automatically debited to the same form of payment (method) originally used for purchase.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow do I track my Refund?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>To track the status of your refund, kindly refer to your confirmation email that you have received from us. The complete refund process may take 5 to 7 business days.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tWhat is your Refund &#038; Exchange Policy?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Because of the nature of the deliverables (immediate relase of licenses and downloads) we do not refund especially when the product (license) has been activated. If you would like to order a different product (license) type you may request an exchange. You can ask for a replacement and refund within 30 days of your purchase.&nbsp;<\/p>\n<\/div>\n<\/div><\/li><\/ul><div class=\"betterdocs-faq-title\">\n\t<h3 class=\"betterdocs-faq-title-tag\">Delivery &amp; Download<\/h3><\/div>\n<ul class=\"betterdocs-faq-list\"><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tDo you ship overseas?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Because of the nature of the deliverables (immediate relase of licenses and downloads), yes, we can deliver the license and download all over the world. Please note that additional VAT (tax) costs will be applied based on EU country you get the downloadable goods delivered.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tDo you offer free shipping?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p>Because of the nature of the deliverables (immediate relase of licenses and downloads), there are no shipping charges.<\/p>\n<\/div>\n<\/div><\/li><li><div class=\"betterdocs-faq-group\"><div class=\"betterdocs-faq-post\">\n\t\t<p class=\"betterdocs-faq-post-name\">\n\t\tHow long does the delivery take?\t<\/p>\n\t<svg class=\"betterdocs-faq-iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"stroke-width=\"2\"><g fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-linejoin=\"round\"><path d=\"M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><svg class=\"betterdocs-faq-iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 24 24\"><g stroke-width=\"2\" fill=\"none\" stroke=\"#528ffe\" stroke-linecap=\"square\" stroke-miterlimit=\"10\"><path d=\"M12 7v10M17 12H7\"><\/path><circle cx=\"12\" cy=\"12\" r=\"11\"><\/circle><\/g><\/svg><\/div>\n<div class=\"betterdocs-faq-main-content\">\n\t<p class=\" translation-block\">Because of the nature of the deliverables (immediate relase of licenses and downloads), the license details and download link(s) are dispatched by email within a few minutes. With Students editions we might ask y<span>ou to send us a photo or scan of your student card as a proof. <\/span><\/p>\n<p><span style=\"font-size: 12px\"><strong>Geldigheid: Een full- of parttime student (niet voor promovendi of doctoraat en PhD studenten) ingeschreven bij een erkende onderwijsinstelling. Voor dit product vragen we u om een foto of scan van uw geldige studentenkaart aan ons toe te sturen. Zodra we de foto of scan ontvangen hebben sturen we u de downloadlink en het serienummer toe.\nDe studentenversie werkt als een volledige licentie.<\/strong><\/span><strong> <\/strong><\/p>\n<\/div>\n<\/div><\/li><\/ul><script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Can the owner for the shared library be changed?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, there are several ways to change the owner of the library. An owner (is an email address and password to access EndNote Web <a href=\\\"https:\\\/\\\/web.endnote.com\\\">https:\\\/\\\/web.endnote.com<\\\/a> or the older EndNote Online <a href=\\\"https:\\\/\\\/www.myendnoteweb.com\\\">https:\\\/\\\/www.myendnoteweb.com<\\\/a>) can synchronize (Sync) the library to the EndNote Web or Online environment and\\\/or share the library with 1.000 other EndNote Web\\\/Online accounts.<\\\/p>\\n<p>As the \\u2018owner\\u2019 of a library do the following:<\\\/p>\\n<ol>\\n<li>Click menu \\u2018File &gt; Open Library\\u2019<\\\/li>\\n<li>Browse to the right folder where your library is situated<\\\/li>\\n<li>Select the .enl file of the library you own (e.g. My EndNote Library.enl) and click \\u2018Open\\u2019.<\\\/li>\\n<li>Now we are going to save a copy of your library and remove the \\u2018ownership\\u2019 and the shared user (email addresses) list.<br \\\/>Click \\u2018File &gt; Save a Copy\\u2019.<\\\/li>\\n<\\\/ol>\\n<p>When doing so from the shared EndNote library, the resulting copy (with EndNote 21 or 2025) no longer retains its Share property.<br \\\/>Transfer the .enl file and .Data folder to another user. You may also open this \\u2018copy\\u2019 library and create an archive file (.enlx) which contains both the .enl file as the .Data folder and send or transfer the resulting .enlx file to your colleague who whill take over the ownership of the library. This should allow another EndNote Web\\\/Online user (email address) to obtain the ownership, Synchronize this library to the EndNote Web\\\/Online environment and become its new owner\\\/host. From here the new owner can synschronize the library (Preferences &gt; Sync &gt; Enable Sync &gt; Sign up) and start sharing the library (File &gt; Share &gt; Enter one or more email addresses).<\\\/p>\\n<p>Another way is to change the user name (email address) of the EndNote Web\\\/Online user (replace after login to EndNote Web\\\/Online your existing user name (email address) by another user name (email address).<\\\/p>\\n<ol>\\n<li>First, log in to your account from here: <a href=\\\"https:\\\/\\\/apps.clarivate.com\\\/account?app=endnote&amp;tab=email\\\">https:\\\/\\\/apps.clarivate.com\\\/account?app=endnote&amp;tab=email<\\\/a><\\\/li>\\n<li>You will be routed to the Account sign-in &amp; security page.<\\\/li>\\n<li>Here, add a valid secondary email where a verification email will be sent.<\\\/li>\\n<li>Now the second email address should be able to take over the ownership.<\\\/li>\\n<\\\/ol>\\n<p>Last and not the least, use a generic email address (e.g. endnote1@org.gov or endnote2@org.com) and forward this account to the regular email address of the \\u2018current\\u2019 or \\u2018actual\\u2019 owner of the library. If someone leaves the organization forward the email to another users email address. The other person can use\\\/continue using the same user name (e.g. email address endnote1@org.gov or endnote2@org.com).<\\\/p>\\n<p><strong>Please mind:<\\\/strong><br \\\/>Any library, with an owner, e.g. some EndNote Online user name (email address), can be synced by that user to EndNote Web\\\/Online and therefore can be shared with 1.000 other EndNote Web\\\/Online users.<br \\\/>The owner opens the library via \\u2018File &gt; Open Library). All shares open the library via \\u2018File Open Shared Library &gt; Click user name\\\/email address of person who shares the library &gt; Open the shared library).<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Sharing EndNote libraries\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>There are many ways to share an EndNote Library or &#8216;groups&#8217;. The <br \\\/>below procedure describes different ways to share an EndNote library. <br \\\/>Please also see <br \\\/><a href=\\\"https:\\\/\\\/researchsoftware.com\\\/software\\\/bibliography\\\/endnote\\\/sharing-libraries\\\" target=\\\"_blank\\\">EndNote &#8211; Sharing libraries<\\\/a>, or the detailed description of <a href=\\\"https:\\\/\\\/researchsoftware.com\\\/sharing-endnote-libraries\\\" target=\\\"_blank\\\">&#8216;Classic&#8217; network sharing<\\\/a> (<a href=\\\"https:\\\/\\\/researchsoftware.com\\\/faq\\\/endnote#nid-283\\\" target=\\\"_blank\\\">FAQ item 10<\\\/a>).&nbsp;<\\\/p>\\n<p>Each EndNote library consists of two items:&nbsp;&nbsp;<\\\/p>\\n<ol>\\n<li>An .enl file (e.g., MyLibrary.enl)&nbsp;<\\\/li>\\n<li>An .Data folder (e.g., MyLibrary.Data)&nbsp;<\\\/li>\\n<\\\/ol>\\n<p>The .Data folder consists of the (PDF) attachments and the database files and subfolders.&nbsp;<\\\/p>\\n<p>A compressed library consists of one .enlx file (e.g., <br \\\/>MyLibrary.enlx, compare with .docx, .xlsx, .pptx). The .enlx file is in <br \\\/>fact a zip-file. You can create a compressed library via EndNote menu <br \\\/>&#8216;File-Compressed Library&#8217;. It is optional whether you would like to <br \\\/>include file attachments or not. The .enlx file is primarily for <br \\\/>transfer and backup purposes (email, usb stick, backup).&nbsp;<\\\/p>\\n<p>Together with your EndNote Desktop license you are entitled to create<br \\\/> an EndNote Online account. This account consists of your email address <br \\\/>and a password. With this EndNote Online account you will be able to <br \\\/>&#8216;Sync&#8217; one of your libraries (your &#8216;master&#8217; library) to the EndNote <br \\\/>Online environment and to your EndNote for iPad.&nbsp;<\\\/p>\\n<p><strong>Best practice to setup your EndNote Online account<\\\/strong>&nbsp;<\\\/p>\\n<p>This way your EndNote Desktop license will be correctly &#8216;connected&#8217; with your EndNote Online account.&nbsp;&nbsp;<\\\/p>\\n<ol>\\n<li>Decide which of your possible multiple libraries will be your <br \\\/>&#8216;master library&#8217; which you would like to Sync to your EndNote Online or <br \\\/>to your EndNote for iPad.&nbsp;<\\\/li>\\n<li>Open the &#8216;master library&#8217; in EndNote 2025 desktop.&nbsp;<\\\/li>\\n<li>Create a &#8216;compressed library backup via &#8216;File &gt; Compressed <br \\\/>library&#8217;. This feature will create a &#8216;zip&#8217; file of your EndNote library <br \\\/>(extension will be .enlx). Put this .enlx file in a backup folder. This <br \\\/>is for safety reasons. If needed you will be able to restore your <br \\\/>library from this .enlx file, just by opening this file with your <br \\\/>EndNote desktop.&nbsp;<\\\/li>\\n<li>To create your EndNote Online account;<br \\\/>\\t&nbsp;<\\\/li>\\n<\\\/ol>\\n<ul>\\n<li>For Windows;\\n<p>\\t\\tGo to &#8216;Edit &#8211; Preferences &#8211; Sync&#8217;.&nbsp;<\\\/li>\\n<li>For Mac;\\n<p>\\t\\tGo to &#8216;EndNote 2025 menu &#8211; Preferences &#8211; Sync&#8217;.&nbsp;&nbsp;&nbsp;<\\\/li>\\n<\\\/ul>\\n<ol>\\n<li>Click &#8216;Enable Sync&#8217;.&nbsp;<\\\/li>\\n<li>Click &#8216;Sign up&#8217; \\u00a0and enter your email address and click &#8216;Submit&#8217;.&nbsp;<\\\/li>\\n<li>Enter additional information and enter a password.&nbsp;<\\\/li>\\n<li>Do not check &#8216;Automatically Sync&#8217; yet untill you are familiar with the Sync feature.&nbsp;<\\\/li>\\n<\\\/ol>\\n<p>Perform your first sync manually via &#8216;Library &gt; Sync&#8217;. Go to <a href=\\\"https:\\\/\\\/www.myendnoteweb.com\\\" target=\\\"_blank\\\">https:\\\/\\\/www.myendnoteweb.com<\\\/a>\\u00a0or\\u00a0<a href=\\\"https:\\\/\\\/web.endnote.com\\\" target=\\\"_self\\\">https:\\\/\\\/web.endnote.com<\\\/a>\\u00a0and login with your EndNote Online account credentials to see the Online (synced) \\u00a0version of your library.<\\\/p>\\n<p>Download and install your EndNote for iPad version from the Apple App <br \\\/>store and enter your EndNote Online credentals to Sync your library to <br \\\/>your iPad.<\\\/p>\\n<p>If you have ever synced another library in the past, the system will <br \\\/>warn you that the library you are trying to Sync is different than the <br \\\/>one used before. Please do not proceed before making a decent backup of <br \\\/>your current &#8216;master&#8217; library.&nbsp;<\\\/p>\\n<p><strong>There are four different options to share your library.<\\\/strong>&nbsp;<\\\/p>\\n<p><strong>A. Share your &#8216;master&#8217; &#8216;Sync&#8217; assigned library accross your own devices (EndNote desktop, Online, iPad).\\u00a0<\\\/strong><\\\/p>\\n<p>\\u00a0 \\u00a0 \\u00a0Please see above.&nbsp;<\\\/p>\\n<p><strong>B. Share your &#8216;master&#8217; and &#8216;Sync&#8217; assigned library with 1000 other colleagues.<\\\/strong>&nbsp;&nbsp;<\\\/p>\\n<ol>\\n<li>Your colleagues should create an EndNote Online account first. See above &#8216;EndNote Desktop, Online and iPad\\u00ae&#8217; or via <a href=\\\"http:\\\/\\\/www.myendnoteweb.com\\\" target=\\\"_blank\\\">https:\\\/\\\/www.myendnoteweb.com<\\\/a>\\u00a0or\\u00a0<a href=\\\"https:\\\/\\\/web.endnote.com\\\" target=\\\"_self\\\">https:\\\/\\\/web.endnote.com<\\\/a>.&nbsp;<\\\/li>\\n<li>After you have setup your own EndNote Online account and you have <br \\\/>assigned your &#8216;master&#8217; library for syncing and you have synced once <br \\\/>(f.i. via &#8216;Library &gt; Sync&#8217;), you may share this specific library via <br \\\/>&#8216;File &gt; Share&#8217;.&nbsp;<\\\/li>\\n<li>Enter the email address (EndNote Online account) of your colleague and click &#8216;Invite&#8217;.&nbsp;<\\\/li>\\n<li>Your colleague will receive an email and will need to confirm and login once with his\\\/her EndNote Online account.&nbsp;<\\\/li>\\n<li>After confirming and loging in, your colleague opens the &#8216;shared&#8217; <br \\\/>library via &#8216;File &gt; Open Shared Library&#8217;. Your colleagues will have <br \\\/>&#8216;read-write&#8217; access to the library you shared with them.&nbsp;<\\\/li>\\n<li>You may unshare anyone from sharing via the &#8216;File &gt; Share&#8217; screen.&nbsp;<\\\/li>\\n<li>On their turn, your colleagues will be able to setup their own <br \\\/>&#8216;master&#8217; sync library and share their own library with other colleagues.&nbsp;<\\\/li>\\n<\\\/ol>\\n<p>A detailed description can be found <a href=\\\"https:\\\/\\\/researchsoftware.com\\\/software\\\/bibliography\\\/endnote\\\/sharing-libraries\\\" target=\\\"_blank\\\">here on our web site<\\\/a>.&nbsp;<\\\/p>\\n<p><strong>C. Share a reference &#8216;group&#8217; with other EndNote Online accounts.<\\\/strong>&nbsp;&nbsp;<\\\/p>\\n<ol>\\n<li>Go to <a href=\\\"http:\\\/\\\/www.myendnoteweb.com\\\" target=\\\"_blank\\\">https:\\\/\\\/www.myendnoteweb.com<\\\/a>\\u00a0or\\u00a0<a href=\\\"https:\\\/\\\/web.endnote.com\\\" target=\\\"_self\\\">https:\\\/\\\/web.endnote.com<\\\/a>.&nbsp;<\\\/li>\\n<li>Login.&nbsp;<\\\/li>\\n<li>Go to &#8216;Organize &gt; Manage my groups&#8217;.&nbsp;<\\\/li>\\n<li>Check &#8216;Share&#8217; right behind the &#8216;Group&#8217; you would like to share.&nbsp;<\\\/li>\\n<li>Click &#8216;Manage sharing&#8217; and &#8216;Start sharing this group&#8217;.&nbsp;<\\\/li>\\n<li>Enter your colleague&#8217;s EndNote Online account email address.&nbsp;<\\\/li>\\n<li>Choose &#8216;Read only&#8217; or &#8216;Read &amp; Write&#8217;.&nbsp;<\\\/li>\\n<li>Click &#8216;Apply&#8217;.&nbsp;<\\\/li>\\n<li>Your colleagues will get notified and need to confirm by loging in.&nbsp;<\\\/li>\\n<\\\/ol>\\n<p>Please mind: Attachments of references will not be shared if you use &#8216;Group sharing via EndNote Online&#8217;.&nbsp;<\\\/p>\\n<p>Important: Once your colleagues get groups shared they will need to <br \\\/>login to the EndNote Online environment and check the following <br \\\/>settings:&nbsp;<\\\/p>\\n<p>\\u00a0&#8216;Organize &gt; Other&#8217;s Groups&#8217;:&nbsp;&nbsp;<\\\/p>\\n<ol>\\n<li>Show&nbsp;<\\\/li>\\n<li>Use for Cite While You Write&nbsp;<\\\/li>\\n<\\\/ol>\\n<p><strong>D. Classic &#8216;file&#8217; sharing via the network via a shared folder.\\u00a0<\\\/strong><\\\/p>\\n<p>\\u00a0 \\u00a0 \\u00a0Please see the <a href=\\\"https:\\\/\\\/researchsoftware.com\\\/sharing-endnote-libraries\\\" target=\\\"_blank\\\">detailed instructions on our web site FAQ pages<\\\/a>.&nbsp;<\\\/p>\\n<p>&nbsp;<br \\\/>&#8220;<br \\\/>&nbsp;<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"How to add EndNote 2025 and 21 Cite While You Write (CWYW) add-on in Google Docs via Marketplace\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>How to add EndNote 2025 and 21 Cite While You Write (CWYW) add-on in Google Docs via Marketplace:<\\\/p>\\n<p>Open Google Docs<\\\/p>\\n<ol>\\n<li>Navigate to<\\\/li>\\n<\\\/ol>\\n<ul>\\n<li>Extensions<\\\/li>\\n<li>Add-ons<\\\/li>\\n<li>Get add-ons<\\\/li>\\n<\\\/ul>\\n<ol>\\n<li>Search for: \\u2018EndNote\\u2019 of \\u2018cite while you write\\u2019 (Extension is named\\u00a0 \\u2018EndNote Cite While You Write\\u2122\\u2019)<\\\/li>\\n<li>Click on the EndNote tile to open<\\\/li>\\n<li>Click Install<\\\/li>\\n<li>Review Terms &amp; Conditions and privacy policy and click Continue to proceed.<\\\/li>\\n<li>Sign into your Google account and allow \\u2018EndNote Cite While You Write\\u2122\\u2019 access to your Google account.<\\\/li>\\n<li>Create a new document and open EndNote Cite While You Write Extension. \\u2018Open\\u2019 link may take a moment to appear, this is a function of Google.<\\\/li>\\n<\\\/ol>\\n<p><strong>Note:<\\\/strong> Security alert emails will be sent to the email account associated with the Google account; these are standard to notify access was granted to EndNote\\u2019s CWYW. Users may review activity and take action, if needed.<\\\/p>\\n<p><strong>Important:<\\\/strong> For customers to log into CWYW in Google Docs, they must have an EndNote 2025 and 21 enabled EndNote Web account. To activate their web account in EndNote 2025 and 21, the user should go to \\u2018EndNote 2025 and 21\\\/Edit &gt; Preferences &gt; Sync &gt; Enable Sync\\u2019.<\\\/p>\\n<p><br><\\\/p>\\n<p><br>&nbsp;<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"EndNote can\\u2019t save a new\\\/edited Style, Filter or Connection\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"This problem occures when EndNote wants to save the new\\\/edited file to the standard folder.\\nA new location should be assigned manually.\\n\\n<ul>\\n \\t<li>Start EndNote and click at the top on \\u2018Edit\\u2019 and then \\u2018Preferences\\u2026\\u2019.<\\\/li>\\n \\t<li>At the left side, click on \\u2018Folder Locations\\u2019.<\\\/li>\\n<\\\/ul>\\nThe Styles, Filters and Connections folder can be find in the Documents\\\/EndNote folder of the user.<\\\/p>\\nIf these folders don\\u2019t exist, then you should create them manually.\\nThe new folders should look like the following:\\n<ul>\\n \\t<li>Documents\\\/EndNote\\\/Styles<\\\/li>\\n \\t<li>Documents\\\/EndNote\\\/Filters<\\\/li>\\n \\t<li>Documents\\\/EndNote\\\/Connections<\\\/li>\\n<\\\/ul>\\nAfter creating these folders or if they already existed, continue with the following steps:\\n<ul>\\n \\t<li>Click on \\u2018Select Folder\\u2019.<\\\/li>\\n \\t<li>Browse to the created\\\/existing folder and assign it to the correct folder type (Styles, Filters or Connections).<\\\/li>\\n \\t<li>Click on \\u2018Apply\\u2019 and then \\u2018OK\\u2019.<\\\/li>\\n<\\\/ul>\\nEndNote should now be able to save the new\\\/edited Style, Filter or Connection.\"}},{\"@type\":\"Question\",\"name\":\"Can we add an Output Style to EndNote Online or myendnoteweb\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Any user can add a new style to EndNote on the desktop by placing the new style in one of the EndNote styles folders (setup folderstyles or private folder, see Edit-Preferences-Folder Locations-Styles), but only an EndNote administrator for a site license can upload a new style to EndNote basic\\\/online using the administrator tools.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"When EndNote is installed, by default only the most \\u2018popular\\u2019 output styles are installed. How can I download all output styles?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"When EndNote is installed, by default only the most \\u2018popular\\u2019 output styles are installed.\\n\\nJournal Styles can be available on two places:\\n<ol>\\n \\t<li>Generic for all users the default (non editable location) is the installation folder and sub folder \\u2018Styles\\u2019 (e.g. for Windows: \\u2018C:Program Files (x86)EndNoteStyles\\u2019 and for Mac: \\u2018Applications\\\/EndNote\\\/Styles\\u2019).<\\\/li>\\n \\t<li>Customized (\\u2018Save as\\u2019), user specific files will be stored in the folder which is defined in the folder on Windows: \\u2018Edit &gt; Preferences &gt; Folder Locations &gt; Styles\\u2019 and on Mac: \\u2018EndNote&gt; Preferences &gt; Folder Locations &gt; Styles\\u2019.<\\\/li>\\n<\\\/ol>\\n<strong>To download other output styles, you can choose one of the following instructions:<\\\/strong>\\n<ol>\\n \\t<li>You can download all output styles if you select \\u2018Custom\\u2019 option during EndNote installation.<\\\/li>\\n \\t<li>If you completed EndNote installation, \\u2018Typical\\u2019 option is selected and you want to download all output styles:<\\\/li>\\n<\\\/ol>\\nWindows:\\n<ul>\\n \\t<li>Windows 8.x: Go to \\u2018Control Panel&gt;Programs and Features\\u2019. Select EndNote and choose \\u2018Change\\u2019. Select the \\u2018Modify Option\\u2019 and click \\u2018Next\\u2019.<\\\/li>\\n<\\\/ul>\\nWindows 10: Go to \\u2018Settings &gt; Apps &amp; Features\\u2019 and select EndNote. Click \\u2018Modify\\u2019 and click \\u2018Next\\u2019.\\n<ul>\\n \\t<li>Place a check next to \\u2018Additional Styles\\u2019 and choose \\u2018Will be installed on local hard drive\\u2019. Click the plus sign to select only specific connections. Click \\u2018Next\\u2019.<\\\/li>\\n<\\\/ul>\\nMac OS:\\n<ul>\\n \\t<li>In EndNote, go to \\u2018Menu\\u2019 and choose \\u2018Customizer\\u2019.<\\\/li>\\n \\t<li>Place a check next to all of the \\u2018Output Styles\\u2019 you\\u2019d like.<\\\/li>\\n \\t<li>Click \\u201cNext\\u201d twice and \\u2018Done\\u2019 to close the window.<\\\/li>\\n<\\\/ul>\\n<ol start=\\\"3\\\">\\n \\t<li>If you completed EndNote installation, \\u2018Typical\\u2019 option is selected and you want to download one of output styles:<\\\/li>\\n<\\\/ol>\\n<ul>\\n \\t<li>Run \\u2018EndNote\\u2019<\\\/li>\\n \\t<li>From the Edit menu, choose \\u2018Output Styles\\\/Open Style Manager\\u2026\\u2019<\\\/li>\\n \\t<li>Click \\u2018Get More on the Web\\u2026\\u2019 buton from \\u2018EndNote Styles\\u2019 window.<\\\/li>\\n \\t<li>For download one of output styles, you can use download links from the list below on this page.<\\\/li>\\n<\\\/ul>\\nAnd then you can use these files after copy to\\n<ul>\\n \\t<li>Windows: \\u2018C:Program FilesEndNoteStyles\\u2019 folder<\\\/li>\\n \\t<li>Mac: \\u2018ApplicationsEndNoteStyles\\u2019 folder<\\\/li>\\n<\\\/ul>\\nor\\n<ul>\\n \\t<li>Double-click the style file. It should open in EndNote.<\\\/li>\\n \\t<li>In EndNote, click \\u201cFile Menu\\u201d and choose \\u2018Save as\\u2019. Remove the word \\u2018copy\\u2019 and click \\u2018Save\\u2019.<\\\/li>\\n \\t<li>Click on \\u2018File Menu\\u2019 and choose \\u2018Close Style\\u2019.<\\\/li>\\n<\\\/ul>\\n<ol start=\\\"4\\\">\\n \\t<li>If you completed EndNote installation, \\u2018Typical\\u2019 option is selected and you want to download one of output styles:<\\\/li>\\n<\\\/ol>\\n<ul>\\n \\t<li>Go to<a href=\\\"http:\\\/\\\/endnote.com\\\/downloads\\\/styles\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">http:\\\/\\\/endnote.com\\\/downloads\\\/styles<\\\/a>web page.<\\\/li>\\n \\t<li>For download one of output styles, you can use download links from the list below on this page.<\\\/li>\\n<\\\/ul>\\nAnd then you can use these files after copy to\\n<ul>\\n \\t<li>Windows: \\u2018C:Program FilesEndNoteStyles\\u2019 folder<\\\/li>\\n \\t<li>Mac: \\u2018ApplicationsEndNoteStyles\\u2019 folder.<\\\/li>\\n<\\\/ul>\\nor\\n<ul>\\n \\t<li>Double-click the style file. It should open in EndNote.<\\\/li>\\n \\t<li>In EndNote, click \\u201cFile Menu\\u201d and choose \\u2018Save as\\u2019. Remove the word \\u2018copy\\u2019 and click \\u2018Save\\u2019.<\\\/li>\\n \\t<li>Click on \\u201cFile Menu\\u201d and choose \\u2018Close Style\\u2019.<\\\/li>\\n<\\\/ul>\"}},{\"@type\":\"Question\",\"name\":\"EndNote and Big Sur and Apple M1 chip compatibility\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The below will also work for systems running Apple Big Sur.<\\\/p>\\n<p>Please note we are still testing compatibility with the Apple M1 chips. We will note any known issues and workarounds on this article as we continue our testing and work on permanent solutions.<\\\/p>\\n<p>Some customers with M1 machines have reported an error message stating that MS Word can\\u2019t load an add-in. The workaround for this is to set MS Word to open with Rosetta.<\\\/p>\\n<p><\\\/p>\\n<img src=\\\"https:\\\/\\\/researchsoftware.com\\\/sites\\\/researchsoftware.com\\\/files\\\/images\\\/faq\\\/inline_images\\\/M1chipcomp.png\\\" alt=\\\"EndNote M1 chip compability\\\" style=\\\"height: ;width: \\\"\\\/>\\n<ol>\\n<li>Quit EndNote and MS Word.<\\\/li>\\n<li>Open Finder and go to the Applications folder.<\\\/li>\\n<li>Highlight the Microsoft Word app file by clicking on it once. Note: You do not need to launch MS Word, just highlight it.<\\\/li>\\n<li>Go to the File menu at the top of your screen and choose Get Info.<\\\/li>\\n<li>Under General, check the option for Open using Rosetta.<br><br><\\\/li>\\n<\\\/ol>\\n<img src=\\\"https:\\\/\\\/researchsoftware.com\\\/sites\\\/researchsoftware.com\\\/files\\\/images\\\/faq\\\/inline_images\\\/M1Rosetta.png\\\" alt=\\\"EndNote M1 chip Rosetta\\\" style=\\\"height: ;width: \\\"\\\/>\\n<ol>\\n<li>Open Microsoft Word to confirm the error message does not occur.<\\\/li>\\n<\\\/ol>\\n<p>If the following error still occurs with normal visible and available EndNote 20 CWYW and 'Open Using Rosetta' check box is checked (in case of a M1 chip): This version of the EndNote application is not compatible with Cite While You Write. The copy of EndNote currently running is located at: \\\"\\\/Applications\\\/EndNote 20\\\/EndNote 20.app<\\\/p>\\n<p><\\\/p>\\n<img src=\\\"https:\\\/\\\/researchsoftware.com\\\/sites\\\/researchsoftware.com\\\/files\\\/images\\\/faq\\\/inline_images\\\/notcomperror.png\\\" alt=\\\"EndNote version not compatible CWYW error\\\" style=\\\"height: ;width: \\\"\\\/>\\n<p>Please follow the Mac, <a href=\\\"https:\\\/\\\/researchsoftware.com\\\/endnote-windows-or-mac-cite-while-you-write-cwyw-tools-missing-or-disabled-ms-word#maccheck2\\\" target=\\\"_self\\\"><span style=\\\"color: rgb(7,130,193);\\\">Check 2<\\\/span><\\\/a> troubleshooting items:<\\\/p>\\n<p>Please contact us if you have difficulties with these steps, or run into any other issues running EndNote on M1 machines.<\\\/p>\\n<p><br>&nbsp;<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Sharing customized reference types between users\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><strong>Please note: importing another reference type will replace your own reference type table and overwrite all changes.<\\\/strong><\\\/p>\\n<p>To export the RefTypeTable.xml file:<\\\/p>\\n<ol>\\n<li>In EndNote, go to \\u2018Edit\\u2019<\\\/li>\\n<li>Click on \\u2018Preferences\\u2019<\\\/li>\\n<li>Select \\u2018Reference Types\\u2019<\\\/li>\\n<li>Click on \\u2018Export\\u2019 and save the file<\\\/li>\\n<li>Click on \\u2018Apply\\u2019 and\\\/or \\u2018OK\\u2019<\\\/li>\\n<\\\/ol>\\n<p>To import the RefTypeTable.xml file:<\\\/p>\\n<ol>\\n<li>In EndNote, go to \\u2018Edit\\u2019<\\\/li>\\n<li>Click on \\u2018Preferences\\u2019<\\\/li>\\n<li>Select \\u2018Reference Types\\u2019<\\\/li>\\n<li>Click on \\u2018Import\\u2019 and browse to the RefTypeTable.xml file to open it<\\\/li>\\n<li>Click on \\u2018Apply\\u2019 and\\\/or \\u2018OK\\u2019<\\\/li>\\n<\\\/ol>\\n<p><strong>Advanced method:<\\\/strong><\\\/p>\\n<p>Copy the RefTypeTable.xml file from the following location:<\\\/p>\\n<p>Windows XP or 2000:<\\\/p>\\n<ol>\\n<li>C:Documents and Settings%Username%Application DataEndNote<\\\/li>\\n<li>Windows Vista or Windows 7 and Windows 8:<\\\/li>\\n<li>C:Users%Username%AppDataRoamingEndNote<\\\/li>\\n<li>Username in this case would be your computer login name.<\\\/li>\\n<li>Place RefTypeTable.xml in the same folder on the other user\\u2019s account.<\\\/li>\\n<\\\/ol>\\n<p>Macintosh OS X:<\\\/p>\\n<ol>\\n<li>Copy the RefTypeTable.xml file from the following location:<\\\/li>\\n<li>Users:[your login name with the house icon]:Library:Application Support:EndNote<\\\/li>\\n<li>Place\\u00a0RefTypeTable.xml\\u00a0in the same folder on the other user\\u2019s account.<\\\/li>\\n<\\\/ol>\"}},{\"@type\":\"Question\",\"name\":\"How to move, change, reset or copy field content in EndNote\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>If you are looking for changing misspelled items in EndNote references there are several ways to change items. To change misspelled words you may find the menu item \\u2018<strong>Library (older versions Edit) &gt; Find and Replace<\\\/strong>\\u2018 very useful. This feature works similar to MS Words or any other applications <strong>\\u2018Find and Replace\\u2019 feature<\\\/strong>. Here you can select the target field where you would like to change misspelled words or carriage returns and insert anything in \\u2018Find\\u2019 and in \\u2018Replace with\\u2019 fields. By clicking \\u2018Change\\u2019 EndNote will look for the \\u2018Find\\u2019 item and replace it with the entered data in \\u2018Replace with\\u2019.<\\\/p>\\n<p>For correcting <strong>Journal names (Synonyms abbreviated, long, custom)<\\\/strong>, <strong>Keywords <\\\/strong>and <strong>Author names<\\\/strong>, you will need to go to the \\u2018Term Lists\\u2019 via \\u2018<strong>Library (older versions Tools) &gt; Open\\\/Define\\\/Link Term Lists<\\\/strong>\\u2018.<\\\/p>\\n<p>However, how would you move or clear the whole content of a certain field, e.g. Abstract. Or assuming you have entered some confidential data in some field and you would like to share the EndNote library with other third parties and would like to clear the or replace the content of a field\\u2026 Then you will need \\u2018<strong>Library (older versions Tools) &gt; Change\\\/Move\\\/Copy Fields\\u2026<\\\/strong>\\u2018<\\\/p>\\n<p>Since this feature can be dangerous, please always backup your library file (.enl) and your folder (.Data) or make a compressed (.enlx) packed\\\/zipped) copy of the library by choosing \\u2018File-Compressed library (.enlx)\\u2026\\u2019<\\\/p>\\n<p>Go to \\u2018<strong>Library (older versions Tools) &gt; Change\\\/Move\\\/Copy Fields\\u2026<\\\/strong>\\u2018 Now you will see two tabs: \\u2018<strong>Change Fields<\\\/strong>\\u2018 and \\u2018<strong>Move\\\/Copy Fields<\\\/strong>\\u2018.<\\\/p>\\n<p>'Library (older versions Tools) &gt; Change\\\/Move\\\/Copy Fields\\u2026 \\u2013 Change Fields'<br \\\/>'Library (older versions Tools) &gt; Change\\\/Move\\\/Copy Fields\\u2026 \\u2013 Change Fields'<\\\/p>\\n<p>The listed options speak for them self. To clear the entire field for instance, you may choose \\u2018Clear field\\u2019 from the \\u2018Change Fields\\u2019 tab and select the correct field right after \\u2018In\\u2019.<\\\/p>\\n<p>Please be safe and make backups!<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I transfer the references from the Word document whose EndNote library has been deleted to EndNote?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>To export references from a Word document to an EndNote library:<\\\/p>\\n<ol>\\n<li>Open the document in Word.<\\\/li>\\n<li>From the Tools menu, go to the EndNote submenu, and then select Export Traveling Library. From the EndNote tab, select Export to EndNote, and then select Export Traveling Library.<\\\/li>\\n<li>On the Export Traveling Library dialog, select either:<\\\/li>\\n<\\\/ol>\\n<ul>\\n<li style=\\\"list-style-type: none\\\">\\n<ul>\\n<li>An existing EndNote library:<br \\\/>Select a library from the drop-down list of available libraries, or click Browse to locate a library.<\\\/li>\\n<li>A new EndNote library:<br \\\/>You will be prompted to name and save the new library.<\\\/li>\\n<\\\/ul>\\n<\\\/li>\\n<\\\/ul>\\n<p><strong>Note:\\u00a0<\\\/strong>We recommend that you export to a new EndNote library, so you can review the records before adding them to an existing library.<\\\/p>\\n<p>There is an alternate way to copy references from your Word document to an EndNote library. Open both your Word document and the EndNote library. Then, in EndNote, go to the Tools menu, then the Cite While You Write submenu, and select Import Traveling Library<\\\/p>\\n<p>When you use the Export\\\/Import Traveling Library commands, the exported references are renumbered and do not retain their original reference numbers.<\\\/p>\\n<p>The Traveling Library does not contain Notes, Abstracts, Figures, or Captions.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"When EndNote is installed, by default only the most \\u2018popular\\u2019 import filters are installed. How can I download all import filters?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>When EndNote is installed, by default only the most \\u2018popular\\u2019 import filters are installed.<\\\/p>\\n<p>Import Filters can be available on two places:<\\\/p>\\n<ol>\\n<li>Generic for all users the default (non editable location) is the installation folder and sub folder \\u2018Filters\\u2019 (e.g. for Windows: \\u2018C:Program Files (x86)EndNoteFilters\\u2019 and for Mac: \\u2018Applications\\\/EndNote\\\/Filters\\u2019).<\\\/li>\\n<li>Customized (\\u2018Save as\\u2019), user specific files will be stored in the folder which is defined in the folder on Windows: \\u2018Edit &gt; Preferences &gt; Folder Locations &gt; Filters\\u2019 and on Mac: \\u2018EndNote&gt; Preferences &gt; Folder Locations &gt; Filters\\u2019.<\\\/li>\\n<\\\/ol>\\n<p><strong>To download other import filters, you can choose one of the following instructions:<\\\/strong><\\\/p>\\n<ol>\\n<li>You can download all import filters if you select \\u2018Custom\\u2019 option during EndNote installation.<\\\/li>\\n<li>If you completed EndNote installation, \\u2018Typical\\u2019 option is selected and you want to download all import filters:<\\\/li>\\n<\\\/ol>\\n<p>Windows:<\\\/p>\\n<ul>\\n<li>Windows 8.x: Go to \\u2018Control Panel&gt;Programs and Features\\u2019. Select EndNote and\\u00a0choose \\u2018Change\\u2019. Select the \\u2018Modify Option\\u2019 and click \\u2018Next\\u2019.<\\\/li>\\n<\\\/ul>\\n<p>Windows 10: Go to \\u2018Settings &gt; Apps &amp; Features\\u2019 and select EndNote. Click \\u2018Modify\\u2019 and click \\u2018Next\\u2019.<\\\/p>\\n<ul>\\n<li>Place a check next to \\u2018Additional Filters\\u2019 and choose \\u2018Will be installed on local hard drive\\u2019. Click the plus sign to select only specific filters. Click \\u2018Next\\u2019.<\\\/li>\\n<\\\/ul>\\n<p>Mac OS:<\\\/p>\\n<ul>\\n<li>In EndNote, go to \\u2018Menu\\u2019 and choose \\u2018Customizer\\u2019.<\\\/li>\\n<li>Place a check next to all of the \\u2018Import Filters\\u2019 you\\u2019d like.<\\\/li>\\n<\\\/ul>\\n<p>Click \\u201cNext\\u201d twice and \\u2018Done\\u2019 to close the window.<\\\/p>\\n<ol start=\\\"3\\\">\\n<li>If you completed EndNote installation, \\u2018Typical\\u2019 option is selected and you want to download one of import filters:<\\\/li>\\n<\\\/ol>\\n<ul>\\n<li>Run \\u2018EndNote\\u2019<\\\/li>\\n<li>From the Edit menu, choose \\u2018Import Filters\\\/Open Filters Manager\\u2026\\u2019<\\\/li>\\n<li>Click \\u2018Get More on the Web\\u2026\\u2019 buton from \\u2018EndNote Import Filters\\u2019 window.<\\\/li>\\n<li>For download one of import filters, you can use download links from the list below on this page.<\\\/li>\\n<\\\/ul>\\n<p>And then you can use these files after copy to<\\\/p>\\n<ul>\\n<li>Windows: \\u2018C:Program FilesEndNoteFilters\\u2019 folder<\\\/li>\\n<li>Mac: \\u2018ApplicationsEndNoteFilters\\u2019 folder.<\\\/li>\\n<\\\/ul>\\n<p>or<\\\/p>\\n<ul>\\n<li>Double-click the filter file to open in EndNote.<\\\/li>\\n<li>In EndNote, click \\u2018File Menu\\u2019 and choose \\u2018Save as\\u2019. Remove the word \\u2018copy\\u2019 and click \\u2018Save\\u2019.<\\\/li>\\n<li>Click on \\u2018File Menu\\u2019 and choose \\u2018Close Filter\\u2019.<\\\/li>\\n<\\\/ul>\\n<ol start=\\\"4\\\">\\n<li>If you completed EndNote installation, \\u2018Typical\\u2019 option is selected and you want to download one of import filters:<\\\/li>\\n<\\\/ol>\\n<ul>\\n<li>Go to <a href=\\\"http:\\\/\\\/endnote.com\\\/downloads\\\/import-filters\\\">http:\\\/\\\/endnote.com\\\/downloads\\\/import-filters<\\\/a> web page.<\\\/li>\\n<li>For download one of import filters, you can use download links from the list below on this page.<\\\/li>\\n<\\\/ul>\\n<p>And then you can use these files after copy to<\\\/p>\\n<ul>\\n<li>Windows: \\u2018C:Program FilesEndNoteFilters\\u2019 folder<\\\/li>\\n<li>Mac: \\u2018ApplicationsEndNoteFilters\\u2019 folder.<\\\/li>\\n<\\\/ul>\\n<p>or<\\\/p>\\n<ul>\\n<li>Double-click the filter file to open in EndNote.<\\\/li>\\n<li>In EndNote, click \\u2018File Menu\\u2019 and choose \\u2018Save as\\u2019. Remove the word \\u2018copy\\u2019 and click \\u2018Save\\u2019.<\\\/li>\\n<li>Click on \\u201cFile Menu\\u201d and choose \\u2018Close Filter\\u2019.<\\\/li>\\n<\\\/ul>\\n<ul>\\n<li style=\\\"list-style-type: none\\\">\\u00a0<\\\/li>\\n<\\\/ul>\"}},{\"@type\":\"Question\",\"name\":\"EndNote: What happens when trial expires?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The <a href=\\\"https:\\\/\\\/researchsoftware.com\\\/form\\\/demo-download\\\" target=\\\"_self\\\">EndNote desktop trial<\\\/a> will work as a fully functional program during the trial period. You will have 30 days after you first use the program to evaluate EndNote and all of its features. After those 30 days are up, the program will revert to a feature-restricted EndNote Viewer.<\\\/p>\\n<p>After the program reverts to an EndNote Viewer, you will still be able to open EndNote libraries, search, sort, and print references. However, with<\\\/p>\\n<p>the <strong>EndNote Viewer you cannot<\\\/strong>:<\\\/p>\\n<ul>\\n<li>Add or edit references in a library that has 10 or more references already in it.<\\\/li>\\n<li>Format more than 10 citations in a paper.<\\\/li>\\n<li>Retrieve more than 10 references from a remote database.<\\\/li>\\n<li>Import more than 10 references.<\\\/li>\\n<li>Export more than 10 references at one time.<\\\/li>\\n<li>Sync with EndNote online.<\\\/li>\\n<\\\/ul>\"}},{\"@type\":\"Question\",\"name\":\"How can I complete the journal names in Term List?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Instructions to complete the Journal names:<\\\/p>\\n<ol>\\n<li>Start EndNote<\\\/li>\\n<li>Go to \\u2018Library\\u2019 \\u2013 \\u2018Open Term Lists\\u2019 \\u2013 \\u2018Journals term List\\u2019 (EndNote 20 or later)<br \\\/>Go to \\u2018Tools\\u2019 \\u2013 \\u2018Open Term Lists\\u2019 \\u2013 \\u2018Journals term List\\u2019 (EndNote X9 or earlier)<\\\/li>\\n<li>In the tab Lists, select \\u2018Journals\\u2019.<\\\/li>\\n<li>Click on tab \\u2018Terms\\u2019.<\\\/li>\\n<li>If you wish to do so, you can delete the current list of Journal names.<\\\/li>\\n<li>Go back to the tab \\u2018Lists\\u2019.<\\\/li>\\n<li>If not already selected, select \\u2018Journals\\u2019.<\\\/li>\\n<li>Click on the button \\u2018Import list\\u2019.<\\\/li>\\n<li>Go to the installation folder of EndNote<\\\/li>\\n<li>Open the sub folder \\u2018Terms lists\\u2019\\n<p>On, for instance, Windows 8, 10, 11 64-bit system this is standard:<br \\\/>C:Program Files (x86)EndNote 2025Terms Lists<\\\/p>\\n<p>On, for instance, Windows 8, 10, 11 32-bit system this is standard:<br \\\/>C:Program FilesEndNote 2025Terms Lists<\\\/p>\\n<\\\/li>\\n<li>Select the list that you would like to import (f.i. Medical.txt). There is a list available per discipline.<\\\/li>\\n<li>Click on the button \\u2018Open\\u2019.<\\\/li>\\n<\\\/ol>\\n<p>All Journals including the correct abbreviations will now be imported.<\\\/p>\\n<p><strong>Verification:<\\\/strong><\\\/p>\\n<ol>\\n<li>Start EndNote<\\\/li>\\n<li>Go to \\u2018Library\\u2019 \\u2013 \\u2018Open Term Lists\\u2019 \\u2013 \\u2018Journals term List\\u2019 (EndNote 20 or later)<br \\\/>Go to \\u2018Tools\\u2019 \\u2013 \\u2018Open Term Lists\\u2019 \\u2013 \\u2018Journals term List\\u2019 (EndNote X9 or earlier)<\\\/li>\\n<li>In the tab Lists, select \\u2018Journals\\u2019.<\\\/li>\\n<li>Click on the tab \\u2018Terms\\u2019.<\\\/li>\\n<\\\/ol>\"}},{\"@type\":\"Question\",\"name\":\"Google Chrome, how to directly export references from an online source to EndNote\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>How to directly export references (.ciw, .enw, .ris files) from an online source\\u00a0in Google Chrome to EndNote automatically:<\\\/p>\\n<ol>\\n<li>Start\\u00a0Google Chrome.<\\\/li>\\n<li>Download at least one exported file (e.g., some references export from Google Scholar, e.g. scholar.enw).<\\\/li>\\n<li>Right mouse click on the file in the download bar and select \\u201cAlways open files from this type\\u201d.<\\\/li>\\n<\\\/ol>\\n<p><img src=\\\"https:\\\/\\\/researchsoftware.com\\\/sites\\\/researchsoftware.com\\\/files\\\/images\\\/faq\\\/inline_images\\\/Google_Chrome_Direct_Export_to_EndNote.jpg\\\" alt=\\\"Google Chrome direct export and import to EndNote\\\" \\\/><\\\/p>\\n<ol>\\n<li>Now the settings are finalized in Google Chrome and the file will open automatically each time it is downloaded.<br \\\/>In some cases Windows can\\u2019t open certain file types, since the extension isn\\u2019t defined to an application.<br \\\/>To configure this, go via Windows Explorer to the folder you downloaded the reference export file.<\\\/li>\\n<li>RIGHT mouse click one of the downloaded\\\/exported files (e.g. scholar.enw).<\\\/li>\\n<li>Choose \\u2018Open With\\u2019 and \\u201cChoose default program\\u2026\\u2019<\\\/li>\\n<li>Choose \\u2018Keep using EndNote 21\\u2019 or if there is no application defined yet, choose \\u2018More options\\u2019 and \\u201cLook for another app on this pc\\u2019.<\\\/li>\\n<li>Browse to the EndNote installation folder and select your EndNote 21 executable (.e.g, C:Program Files (x86)EndNote 2025EndNote.exe\\u2019).<\\\/li>\\n<li>Click \\u2018Open\\u2019.<\\\/li>\\n<\\\/ol>\\n<p>Now any file with the extension .enw (e.g., scholar.enw)\\u00a0 will be automatically opened in EndNote and the references imported.<br \\\/>Repeat steps 5 through 9 for other files with extensions (e.g. .ris, .ciw).<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How can I update EndNote to the latest patches?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><strong>Windows:<\\\/strong><\\\/p>\\n<p>There are 2 different options to get the newest update:<\\\/p>\\n<ol>\\n<li>Start EndNote. A splash screen is shown where you can download and install the update.<\\\/li>\\n<li>Start EndNote. Click on the tab above on \\u2018Help\\u2019 &gt; \\u2018Check for Updates\\u2019.<\\\/li>\\n<\\\/ol>\\n<p><strong>macOS:<\\\/strong><\\\/p>\\n<p>There are 2 different options to get the newest update:<\\\/p>\\n<ol>\\n<li>Start EndNote. A splash screen is shown where you can download and install the update.<\\\/li>\\n<li>Start EndNote. Click on the tab above on \\u2018EndNote\\u2019 &gt; \\u2018Check for Updates\\u2019.<\\\/li>\\n<\\\/ol>\"}},{\"@type\":\"Question\",\"name\":\"How can I (manually) backup my library?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Each EndNote library consists of two items:<\\\/p>\\n<ol>\\n<li>An .enl file (e.g., MyLibrary.enl)<\\\/li>\\n<li>An .Data folder (e.g., MyLibrary.Data)<\\\/li>\\n<\\\/ol>\\n<p>The .Data folder consists of the (PDF) attachments and the database files and subfolders.<\\\/p>\\n<p>A compressed library consists of one .enlx file (e.g., MyLibrary.enlx, compare with .docx, .xlsx, .pptx). The .enlx file is in fact a zip-file.<\\\/p>\\n<p>There are different ways to backup your library.<\\\/p>\\n<p><strong>Backup via the EndNote application:<\\\/strong><\\\/p>\\n<ol>\\n<li>Create an \\u2018EndNote backup\\u2019 folder.<\\\/li>\\n<li>Start EndNote and open your library.<\\\/li>\\n<li>Choose \\u2018File &gt; Compressed Library (.enlx)\\u2026\\u2019. \\u2018Compressed Library (.enlx)\\u2019 screen will be displayed.<\\\/li>\\n<li>Depending on the criteria you select with the \\u2018Create\\u2019 option, you can compress the entire library, a group set, a group or\\u00a0references that you have selected in your library\\u00a0with or without file\\u00a0attachments, and email your compressed library with the \\u2018Create &amp; Email\\u2019 option. Best is to backup the whole library including attachments (default).<\\\/li>\\n<li>Click \\u2018Next\\u2019 button to backup the compressed your library.<\\\/li>\\n<li>Save the .enlx file (compressed\\\/zipped EndNote library file, e.g. Mylibrary.enlx) to the \\u2018EndNote backup\\u2019 folder (step 1).<\\\/li>\\n<\\\/ol>\\n<p><strong>Restoring a Compressed Library File<\\\/strong><\\\/p>\\n<ol>\\n<li>Start EndNote and choose \\u2018File &gt; Open library\\u2019 and browse to the .enlx file and click \\u2018Open\\u2019.<\\\/li>\\n<li>When the .enlx file is opened, EndNote will extract the .enl file and the .Data folder to the same folder where the. enlx file has been opened. Therefore, you might wnat to copy the .enlx file to a folder where you want the library file and folder to be extracted, before opening the .enlx file.<\\\/li>\\n<\\\/ol>\\n<p><strong>Manually backup your library:<\\\/strong><\\\/p>\\n<ol>\\n<li>Create an \\u2018EndNote backup\\u2019 folder.<\\\/li>\\n<li>Browse via Windows Explorer or with Mac Finder to the folder where your library resides.<\\\/li>\\n<li>Copy the .enl file and .Data folder (e.g. \\u2018Mylibrary.enl\\u2019 file and \\u2018Mylibrary.Data\\u2019 folder) to the \\u2018EndNote backup\\u2019 folder.<\\\/li>\\n<li style=\\\"list-style-type: none\\\">\\u00a0<\\\/li>\\n<\\\/ol>\"}},{\"@type\":\"Question\",\"name\":\"How can I import\\\/export or link a term list?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><strong>To import or export a term list:<\\\/strong><\\\/p>\\n<ol>\\n<li>In EndNote, go to \\u2018Tools\\u2019<\\\/li>\\n<li>Click on \\u2018Define Term Lists\\u2019<\\\/li>\\n<li>Select the library and list you wish to import to or export from, e.g., Authors, Journals, Keywords or a custom list<\\\/li>\\n<li>To import: click on \\u2018Import List\\u2019 and select the file you wish to import<\\\/li>\\n<li>To export: click on \\u2018Export List\\u2019 and select the file you wish to export<\\\/li>\\n<li>Click on \\u2018Close\\u2019<\\\/li>\\n<\\\/ol>\\n<p>The advantage of linking a term list to a certain field in a reference (type): While entering new data, the existing terms will appear while you type, allowing you to select a term, resulting in faster and error free input.<\\\/p>\\n<p><strong>To link fields with term lists:<\\\/strong><\\\/p>\\n<ol>\\n<li>In EndNote, go to \\u2018Tools\\u2019<\\\/li>\\n<li>Click on \\u2018Link Term Lists\\u2019<\\\/li>\\n<li>Select the library you wish to edit<\\\/li>\\n<li>You can now select\\\/link your term lists with the fields<\\\/li>\\n<li>Click on \\u2018OK\\u2019 after you finished linking<\\\/li>\\n<\\\/ol>\"}},{\"@type\":\"Question\",\"name\":\"When EndNote is installed, by default only the most \\u2018popular\\u2019 connection files are installed. How can I download all connection files?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"When EndNote is installed, by default only the most \\u2018popular\\u2019 connection files are installed.\\n\\nConnection Files can be available on two places:\\n<ol>\\n \\t<li>Generic for all users the default (non editable location) is the installation folder and sub folder \\u2018Connections\\u2019 (e.g. for Windows: \\u2018C:Program Files (x86)\\\/EndNote\\\/Connections\\u2019 and for Mac: \\u2018Applications\\\/EndNote\\\/Connections\\u2019).<\\\/li>\\n \\t<li>Customized (\\u2018Save as\\u2019), user specific files will be stored in the folder which is defined in the folder on Windows: \\u2018Edit \\\/ Preferences \\\/ Folder Locations \\\/ Connections\\u2019 and on Mac: \\u2018EndNote\\\/ Preferences \\\/ Folder Locations \\\/ Connections\\u2019.<\\\/li>\\n<\\\/ol>\\n<strong>To download other connection files, you can choose one of the following instructions:<\\\/strong>\\n<ol>\\n \\t<li>You can download all connection files if you select \\u2018Custom\\u2019 option during EndNote installation.<\\\/li>\\n \\t<li>If you completed EndNote\\u00a0installation, \\u2018Typical\\u2019 option is selected and you want to download all connection files:<\\\/li>\\n<\\\/ol>\\nWindows:\\n<ul>\\n \\t<li>Windows 8.x: Go to \\u2018Control Panel\\\/Programs and Features\\u2019. Select EndNote and choose \\u2018Change\\u2019. Select the \\u2018Modify Option\\u2019 and click \\u2018Next\\u2019.<\\\/li>\\n<\\\/ul>\\nWindows 10: Go to \\u2018Settings \\\/ Apps &amp; Features\\u2019 and select EndNote. Click \\u2018Modify\\u2019 and click \\u2018Next\\u2019.\\n<ul>\\n \\t<li>Place a check next to \\u2018Additional Connections\\u2019 and choose \\u2018Will be installed on local hard drive\\u2019. Click the plus sign to select only specific connections. Click \\u2018Next\\u2019.<\\\/li>\\n<\\\/ul>\\nMac OS:\\n<ul>\\n \\t<li>In EndNote, go to \\u2018Menu\\u2019 and choose \\u2018Customizer\\u2019.<\\\/li>\\n \\t<li>Place a check next to all of the \\u2018Connections\\u2019 you\\u2019d like.<\\\/li>\\n<\\\/ul>\\nClick \\u2018Next\\u2019 twice and \\u2018Done\\u2019 to close the window.\\n<ol start=\\\"3\\\">\\n \\t<li>If you completed EndNote installation, \\u2018Typical\\u2019 option is selected and you want to download one of connection files:<\\\/li>\\n<\\\/ol>\\n<ul>\\n \\t<li>Run \\u2018EndNote\\u2019<\\\/li>\\n \\t<li>From the Edit menu, choose \\u2018Connection Files\\\/Open Connection Manager\\u2026\\u2019<\\\/li>\\n \\t<li>Click \\u2018Get More on the Web\\u2026\\u2019 buton from \\u2018EndNote Connection Files\\u2019 window<\\\/li>\\n \\t<li>For download one of connection files, you can use download links from the list below on this page.<\\\/li>\\n<\\\/ul>\\nAnd then you can use these files after copy to\\n<ul>\\n\\t<li>Windows: \\u2018C:Program Files\\\/EndNote\\\/Connections\\u2019 folder<\\\/li>\\n\\t<li>Mac:\\u2019Applications\\\/EndNote\\\/Connections\\u2019 folder.<\\\/li>\\n<\\\/ul>\\nor\\n<ul>\\n\\t<li>Double-click the connections file to open in EndNote.<\\\/li>\\n\\t<li>In EndNote, click \\u2018File Menu\\u2019 and choose \\u2018Save as\\u2019. Remove the word \\u2018copy\\u2019 and click \\u2018Save\\u2019.<\\\/li>\\n\\t<li>Click on \\u2018File Menu\\u2019 and choose \\u2018Close Connection\\u2019.<\\\/li>\\n<\\\/ul>\\n<ol start=\\\"4\\\">\\nIf you completed EndNote installation, \\u2018Typical\\u2019 option is selected and you want to download one of connection files:\\n<\\\/ol>\\n<ul>\\n \\t<li>Go to <a href=\\\"http:\\\/\\\/endnote.com\\\/downloads\\\/connections\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">http:\\\/\\\/endnote.com\\\/downloads\\\/connections<\\\/a> web page.<\\\/li>\\n \\t<li>For download one of connection files, you can use download links from the list below on this page.<\\\/li>\\n<\\\/ul>\\nAnd then you can use these files after copy to\\n<ul>\\n\\t<li>Windows: \\u2018C:Program Files\\\/EndNote\\\/Connections\\u2019 folder<\\\/li>\\n\\t<li>Mac:\\u2019Applications\\\/EndNote\\\/Connections\\u2019 folder.<\\\/li>\\n<\\\/ul>\\nor\\n<ul>\\n\\t<li>Double-click the connections file to open in EndNote.<\\\/li>\\n\\t<li>In EndNote, click \\u2018File Menu\\u2019 and choose \\u2018Save as\\u2019. Remove the word \\u2018copy\\u2019 and click \\u2018Save\\u2019.<\\\/li>\\nClick on \\u2018File Menu\\u2019 and choose \\u2018Close Connection\\u2019.\"}},{\"@type\":\"Question\",\"name\":\"I have ordered an EndNote upgrade edition in your web store. The setup asks for a serial number and a product key. What should I enter into the two fields asking for a serial number and a product key?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>A serial number looks like 5234567890 or 2234567890, starts with a 5 or 2 and is entirely numeric. A product key looks like 9NGHJ-Z7TRQ-UTR12-F9TQP-KL7MN and is 25-character alpha-numeric.<\\\/p>\\n<p>New full product installation require a product key. However, for the setup of Upgrade editions a serial number of an older (previous) edition and a (new) product key will be necessary.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"I ordered software in your web shop, how can I download it?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>As soon as your order has been processed, you\\u2019ll receive an e-mail with Order Details (please check the folder with Junk E-mail if you have not received it). In this e-mail you will find the download link for the software. Possibly this link is being blocked by your e-mail program, in that case follow these steps to download the software:<\\\/p>\\n<p>Go to shop.researchsoftware.com (or click 'Shop' at www.researchsoftware.com).<\\\/p>\\n<p>Click 'Login' (header, right top). You  will be redirected to our identity provider id.esdnow.com.<\\\/p>\\n<p>When you have logged in, you will be sent back to the 'My Account' shop environment (click on 'My Account' if you are on another page in the shop).<\\\/p>\\n<p>Now you get to see the details of your account, orders and downloads (My orders, My wishlist and Downloads &amp; licenses).<\\\/p>\\n<p>Click the order number of your order to see the order details.<\\\/p>\\n<p>Click 'Downloads &amp; licenses' to see your license info and download link.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"How long does it take to get the Refund?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Please allow us 3-5 business days for your refund to process. Refund amount will be automatically debited to the same form of payment (method) originally used for purchase.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"How do I cancel or change my order?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Unfortunately, because of the nature of the deliverables (immediate relase of licenses and downloads) it\\u2019s not possible to make any changes to an order or cancel it once it has been placed. However, you could ask for a refund.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"How to track my order?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You will receive an email from us after you have placed the order.  We willl let you know when your order payment has been processed and send you an email with the license details and download information.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"What are my payment options?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We accept all the popular payment methods such as Wero (European iDeal), Bancontact, Visa, MasterCard, American Express, Maestro, Paypal.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"How long does it take to get the Refund?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Please allow us 3-5 business days for your refund to process. Refund amount will be automatically debited to the same form of payment (method) originally used for purchase.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"How do I track my Refund?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>To track the status of your refund, kindly refer to your confirmation email that you have received from us. The complete refund process may take 5 to 7 business days.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"What is your Refund &#038; Exchange Policy?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Because of the nature of the deliverables (immediate relase of licenses and downloads) we do not refund especially when the product (license) has been activated. If you would like to order a different product (license) type you may request an exchange. You can ask for a replacement and refund within 30 days of your purchase.&nbsp;<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Do you ship overseas?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Because of the nature of the deliverables (immediate relase of licenses and downloads), yes, we can deliver the license and download all over the world. Please note that additional VAT (tax) costs will be applied based on EU country you get the downloadable goods delivered.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Do you offer free shipping?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Because of the nature of the deliverables (immediate relase of licenses and downloads), there are no shipping charges.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"How long does the delivery take?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Because of the nature of the deliverables (immediate relase of licenses and downloads), the license details and download link(s) are dispatched by email within a few minutes. With Students editions we might ask y<span style=\\\"color: rgb(0,0,0);\\\">ou to send us a photo or scan of your student card as a proof. <\\\/span><\\\/p>\\n<p><span style=\\\"background-color: rgb(255,255,255);font-size: 12px;\\\"><strong>Eligibility: A full-time or part-time student (no PhD students) currently enrolled at an accredited education institution. We require you to send us a photo or scan of your valid student card as a proof. After we received the photo or scan we will send you the download link and serial number. 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